Onenote for Kindle: Error 80004005

Anonymous

I am having difficulties signing onto my personal (not for business) OneNote account with the app on my Kindle Fire HD 8 tablet. Of the countless times that I have attempted to, I received the notification:

"There's a problem

We can't complete this task. Try again.

Error code: 80004005"

I have checked that my connection was stable, and was even able to sign into OneNote through the browser, but was still unable to sign in through the app. Please reply back with solutions to this problem as soon as you are able to.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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61 answers

Anonymous

2018-04-16T16:21:37+00:00

Any news?
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Anonymous

2018-04-16T19:01:52+00:00

I spent a few hours on tech support regarding this app and a problem with onedrive with both Microsoft and Amazon. after going through the rebooting and reinstalling of the app Microsoft the second tech support person basically told me that amazon had blocked some features on Microsoft apps. The amazon tech support seemed clueless. I think that Amazon started blocking some cloud storage features in order to force people to have to use their services.
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Anonymous

2018-04-17T00:54:24+00:00

To everyone who posted on this thread, we were informed that our Engineering team is working for an updated app. We'll let you know once it's already available. We appreciate your cooperation with us.

Regards.
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Anonymous

2018-04-17T20:48:52+00:00

Hoping this gets resolved soon.
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Anonymous

2018-04-18T01:40:07+00:00

I am looking forward to this problem being solved. Thanks for everyone 's feedback.
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