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I am having difficulties signing onto my personal (not for business) OneNote account with the app on my Kindle Fire HD 8 tablet. Of the countless times that I have attempted to, I received the notification:
"There's a problem
We can't complete this task. Try again.
Error code: 80004005"
I have checked that my connection was stable, and was even able to sign into OneNote through the browser, but was still unable to sign in through the app. Please reply back with solutions to this problem as soon as you are able to.
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
One week into May and can report it's still not fixed - got brand new Fire 10 and have just tried to install but get the error code. It's a bit rubbish really. Got the tablet to help with my studies. Will probably try Evernote.
I was having the same error with the OneNote app from Amazon store. I also have OneDrive installed and it was and is working flawlessly. I installed Outlook mail with no issue and it is working correctly.
With OneNote, I would login in and after or during sign in, I would get:
"There's a problem
We can't complete this task. Try again.
Error code: 80004005"
I tried signing in with the wrong password and got an error about wrong username or password. It doesn't seem like a sign in error, but after sign in when the application goes to sync notebooks.
My solution that worked for me:
I uninstalled OneNote from my Kindle Fire 10 (2017 Model)
I installed 1MobileMarket from www.1Mobile.com. Had to go to the site and download an .apk file.
Opened and installed the .apk file.
To do so I had to allow "installation from unknown sources."
Directions at this link - https://www.amazon.com/gp/help/customer/display.html?nodeId=201482620
I opened 1Mobile Market and installed their version of OneNote.
It works great as a native application. Even the clipper "OneNote Badge" works.
It is a step above using the web version through the silk browser.
Hope this helps some folks with the issue.
It seems to like the error and issue is with the Amazon Store version of OneNote.
This solution was easy and fast. I now have OneNote on my Kindle. Thanks.
My husband is more tech savvy than I am, so I plan to show him this solution you've blessed me with and see if he can get it to work on my Kindle. Thank you so much for giving us all a feasible option, since Microsoft has gone mute..
Thank you very much for the info. I tried it and it works great now. Again, thank you.