Onenote for Kindle: Error 80004005

Anonymous
2018-04-11T00:32:36+00:00

I am having difficulties signing onto my personal (not for business) OneNote account with the app on my Kindle Fire HD 8 tablet. Of the countless times that I have attempted to, I received the notification:

"There's a problem

We can't complete this task. Try again.

Error code: 80004005"

I have checked that my connection was stable, and was even able to sign into OneNote through the browser, but was still unable to sign in through the app. Please reply back with solutions to this problem as soon as you are able to.

Microsoft 365 and Office | OneNote | For home | Android

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  1. Anonymous
    2018-04-11T22:16:24+00:00

    Hi TeylerLy,

    There could be possible syncing issues in OneNote or a back end issue that's resulting in this error code. We'd like to get additional information for us to provide you troubleshooting steps. Please answer the following:

    • Which version of OneNote are you using?
    • Have you checked if there's any pending updates for OneNote? If it's updated, try to uninstall the application and reinstall it on your device.
    • Are you syncing your documents through OneDrive or SharePoint?

    We'll keep an eye out for your response.

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