Onenote for Kindle: Error 80004005

Anonymous
2018-04-11T00:32:36+00:00

I am having difficulties signing onto my personal (not for business) OneNote account with the app on my Kindle Fire HD 8 tablet. Of the countless times that I have attempted to, I received the notification:

"There's a problem

We can't complete this task. Try again.

Error code: 80004005"

I have checked that my connection was stable, and was even able to sign into OneNote through the browser, but was still unable to sign in through the app. Please reply back with solutions to this problem as soon as you are able to.

Microsoft 365 and Office | OneNote | For home | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-04-27T14:08:00+00:00

    Hi:  Like you, I've been waiting for a true fix to the problem giving us the error code as well.  However, try this as a temporary work-around until Microsoft and/or Kindle fixes the original problem. 

    Make sure that you have a second email address listed in your Kindle.

    Go to your OneDrive cloud account on a PC that will let you access OneDriveand click your notebook and then Share.  It will ask for a email to share your notebook with.  Name the second email that's in Kindle. 

    Open Kindle and look at your email.  There should be one titled "I shared "X's Notbook *** with you in OneDrive.  Hit the View in OneDrive and see if your notebook opens in Silk.  

    Not great, I'll admit but until it gets fixed, it's better then nothing. 

    Hope this helps  

    I think I'll have a shirt made with "There's a problem - We can't complete this task. Try again.

    Error code: 80004005" on it.

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  2. Anonymous
    2018-04-25T11:36:27+00:00

    It's now April 25th and we're still not able to use Onenote on the Kindle.  I only say this because Microsoft won't do anything until they realize just how many Kindle/Onenote users are out there who really need this fixed.  Come on Support Team, show us your superpowers.

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  3. Anonymous
    2018-04-24T22:28:26+00:00

    Just downloaded the latest version as of 4/24/18, and it is still broken.

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  4. Anonymous
    2018-04-24T15:09:58+00:00

    This silence from Microsoft on this issue is disconcerting.  

    Microsoft:  Please respond to let us know what's going on?

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  5. Anonymous
    2018-04-24T13:54:48+00:00

    Another voice, same issues. No updates available for the Kindle App from the Amazon AppStore

    Have tried a clean install of what's available, no joy.

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