Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-01-13T20:12:46+00:00

    I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

    "The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

    Office was loaded on my machine when I received it so I do not have the registration key.

    My XP machine is too old to upgrade to a newer OS.

    Can anyone give some insight?

    Hi

    I have the same issue for the second time, this happened yesterday (January 12th/19) with the installation of KB4461614 office 2010 update. 

    After removing it, all Office applications start to work.

    Now I have this update on my list of pending, Some one can help me to know how to remove it from list?

    JE

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  2. Anonymous
    2019-01-14T20:44:42+00:00

    Would you please clarify your question?  Is your need still current?

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  3. Anonymous
    2019-01-15T11:14:34+00:00

    Would you please clarify your question?  Is your need still current?

    The issues due to update for Office 2010 (KB4461522) Oct/Nov 2018 are happening again with the installation of KB4461614 office 2010 update dated (January 12th/19). 

    Problem solved removing the KB4461614 update, Office working again.

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  4. Anonymous
    2019-01-15T12:45:03+00:00

    Now I have this update on my list of pending, Some one can help me to know how to remove it from list?

    JE

    @JE85,

    FYI You can deselect the KB4461614 from your pending updates by going to the Microsoft Update website (using IE browser).

    Choose custom detection of updates.

    When KB4461614 is listed, right click on it and you should see an option to hide it.

    That should prevent that particular update from appearing in future list of updates.

    (unless you go back in and un-hide it)

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