Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-01-10T09:09:31+00:00

    Yes. I updated Office, Outlook and Word yesterday. KB4461614 was one of the four updates. I uninstalled all four of them and no longer get the errors.  

    I will now try and install the three updates, other than this bogus KB4461614.  

    It is sad I now have to write down each and every MS Update KB number when installing, so if problems result from the update (and they do) I can identify the culprits and uninstall them using Add/Remove Programs.

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  2. Anonymous
    2019-01-11T00:41:08+00:00

    After reading these two posts, I checked my XP computer and found the same problem as before and as described above.  I then removed the offending update and everything works just fine.

    It is hard not to conclude that this is a deliberate attempt to sabotage the use of earlier programs to force people into purchasing a new Microsoft License with a yearly license fee. If true, this would be a shabby way to treat loyal customers, because it would be very easy for the programmers to check the impact of these new "updates" on an XP OS with Office 2010 programs installed to see if there is a negative effect before slipping it into our computers without our knowledge and causing us to track down the problem.

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  3. Anonymous
    2019-01-11T15:09:51+00:00

    you are 100% correct. Greed is taking us over.

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  4. Anonymous
    2019-01-11T21:57:31+00:00

    Just as I suspected!

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