Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-03-12T19:40:26+00:00

    Yes, I also get the popup and the little yellow shield and I now know to gleefully ignore them.

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  2. Anonymous
    2019-03-12T20:40:24+00:00

    You’re welcome. ( For the Excel 2003 problem there over a dozen  more killer updates (  https://stackoverflow.com/questions/29108355/excel-2003-active-x-bug-from-dec-2014-update-still-broke-what-else-to-try/54350074#54350074   )  , but it seems that KB3054873 is the only one being passed out currently )

    I still try and give Microsoft the benefit of the doubt that the updates are doing good when they aren’t doing bad.. so currently I only de install the updates I need to on any one machine..

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  3. Anonymous
    2019-03-12T21:12:36+00:00

    You policy is probably the best one to follow and you are being very magnanimous to MS; I hope they appreciate it.

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  4. Anonymous
    2019-04-10T16:31:59+00:00

    Just to let you all know I had a problem with another Office 2010 update today, which prevented individual Office applications from starting under WinXP.

    By process of elimination, I found Office Update KB4462223 to be the culprit. This was one of three updates offered (1 Excel, 2 Office).

    I removed and blocked the update and all is well.

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