Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-03-12T15:18:16+00:00

    The only one I have left hidden on Microsoft Update is Office 2010 KB4462174. I have uninstalled it and also others in the past, but now only this one seems to be still available for download.

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  2. Anonymous
    2019-03-12T16:26:30+00:00

    Hi Ted,

        Note that the KB3054873 causes problems only in Excel 2003: Specifically it kills ActiveX controls embedded in a Worksheet. If you are never likely to use ActiveX controls embedded in a Worksheet in Excel 2003, then that Update may not give you problems.

    KB4462174 is the latest update that is killing Office 2010 in XP for many of us recently.  ( I have Office 2003 in addition to  Office 2010 on some machines, that’s why I keep KB3054873 also away )

    As edreded says, that KB4462174 seems to be the one  lurking about at the moment, “ ready to pounce on ya!”

     What I  have done recently on most of my XP machines is::

    Starting from the Microsoft symbol bottom left try to navigate through something like Control Panel to  something like Automatic Updates.

    Then click to be informed of updates.

    What then happens is that if updates are available, then at exactly the time that I set for updates, then a small pop up comes from somewhere bottom right and asks me if I want them. These screenshots are from a German machine, but they might help give you the general idea:

    https://imgur.com/55jyIbz

    Also, at bottom right I have a Little Yellow Shield. If I click on that it tells me if I have any updates waiting to be downloaded:

    https://imgur.com/82qA2uc

    As you see in that last screenshot I have currently KB3054873 and KB4462174 “waiting to get me!!” :)

    Here is a typical chain of events by me these days... https://imgur.com/g4hEfdD , https://imgur.com/mwkahKq , https://imgur.com/l9LMtHc .. as you see , one way or another, I end up with a short list of updates that are waiting, and I can uncheck any I don't want..

    Alan

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  3. Anonymous
    2019-03-12T16:32:42+00:00

    These links may explain it a bit better...

    https://www.winhelp.us/configure-automatic-updates-in-windows.html

    https://www.bleepingcomputer.com/tutorials/configure-automatic-updates-in-windows-xp/

    P.s. If you want to put KB3054873 or any others back at any time  you can get them here

    https://www.catalog.update.microsoft.com/Home.aspx

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  4. Anonymous
    2019-03-12T18:57:21+00:00

    This is an excellent catalog of program killers to keep on hand for future reference. 

    Thanks.

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