Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-02-20T17:56:32+00:00

    MS has again slipped in an update that breaks the compatibility with XP.

    Is there any way to see the dates these updates were applied?

    I am hesitant to remove updates that may be important.  At any rate, has anyone discovered any new updates since Feb 1, 2019 that may  be the culprit?

    Thanks

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  2. Anonymous
    2019-02-20T18:32:26+00:00

    Hi Rime3457

    The one that edreded a few posts up first reported has come back and killed my Office in XP a few times in the last few days.  KB4462174  I am not sure if that first came before or after Feb 1 2019. I think it is fairly recent.

    The previous ones have not reared their head by me for a few weeks now.

    I am keeping a list up to date here of ones I know about here at the bottom of this post:

    http://www.eileenslounge.com/viewtopic.php?f=21&t=31405&p=244958#p244958

    I am also making my own notes on updates that kill things, as I have a few machines with older Operating systems and older office versions. I dump them notes  here, as then anyone  else can see them if they want

    http://www.excelfox.com/forum/showthread.php/2242-Excel-2003-ActiveX-controls-embedded-in-worksheet-not-working-then-can%E2%80%99t-even-insert-them-\*SOLVED\*#post10923     ( Post #7 for XP )

    It is my experience that any date shown on your computer for an update  is not particularly accurate.

    You can get some info on most updates  if you copy the KBnumber here _1 , and then click _2  : 

    _1 MS Update Catalog .JPG :  https://imgur.com/HKXXRNx

    _1 _2 MS Update Catalog.JPG :  https://imgur.com/lJ600IW

    Here the link to that Microsoft Update Catalog:

    https://www.catalog.update.microsoft.com/Home.aspx

    Alan

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  3. Anonymous
    2019-02-21T15:32:56+00:00

    FYI. My list of bad MS Office 2010 updates I have so far encountered, uninstalled and blocked.

    (Dates shown are when I received the updates, not when MS released the updates.)

    Outlook 2010 KB4011273 (12/01/201****).

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  4. Anonymous
    2019-02-22T17:10:02+00:00

    Thanks Alan,

    The list is very helpful.

    Security Update KB4462174 seems to creep into the updates. This is breakpoint.  No need to play around with it, just avoid installing it.

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