Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-02-15T19:39:07+00:00

    I have checked and my Office 2010 apps are working fine.  I checked my list of installed programs in "Office Home and Student" and the offending update is not listed so I will be on lookout for it.

    Thanks for the head's up.

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  2. Anonymous
    2019-02-15T18:53:01+00:00

    Hello  edreded

    Thanks very much – Your report was very timely. – because…  Yesterday, on one of my XP machines ,  I turned updates back on ( this was in order to help someone with another update problem ). As I expected, a large amount of updates came along today and killed my Office 2010, (amounts other things ) .

    In the meantime, I have now an extensive list of “good” updates. Checking against that “good” list revealed I had received today 10  “new” updates to check. One was the  one you mentioned. So I started with removing that.. After I did  that,  all was well, so I did not need to look further.

    ( Interestingly the previous 3 “bad” updates did not come along this time).  

    Thanks again, you saved me time checking randomly in the 10 new ones to find the “bad(s)”

    Alan

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  3. Anonymous
    2019-02-15T17:54:08+00:00

    All,

    Beware, I have today found Microsoft Office 2010 update KB4462174 stops Office apps running on XP.

    Three of four Office/Excel 2010 updates downloaded today were OK.

    My method now is to download and custom (not express) install updates one at a time, test Office apps still run OK after each update, if not remove the bad update via Control Panel>Add or Remove Programs.

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  4. Anonymous
    2019-01-31T17:52:02+00:00

    Sounds to me like you are no novice, Alan!  Thanks for the various techniques you list as they may be of help to many other people.

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