Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2018-12-02T11:22:45+00:00

    How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

    Thanks, Jay

    -Open 'Add or Remove programs' from Control Panel

    -Check the show updates on the top of window

    -Find Office 2010 in the list and find the mentioned update from its update and remove it.

    -Restart the windows.

    I have gone to Add or Remove in the control panel and checked the show updates  but it does not show the Office 2010 at all.  What do I do in this instance

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  2. Anonymous
    2018-11-19T16:43:13+00:00

    thank you so much. This resolved the issue

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    4 people found this answer helpful.
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  3. Anonymous
    2018-11-19T14:32:51+00:00

    Thank you Hojjat Bohlooli, That got me back in business. I had tried "restore" to an earlier date and that did not work, but removing KB4461522 did the trick. I'm thinking about removing the Automatic Updates on this computer so this does not happen again. I don't use it much on the internet and if I had selected "show me before install  update" I would not know that a particular update would cause me trouble.

    Thanks again. Jay

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  4. Anonymous
    2018-11-19T12:04:49+00:00

    I removed the update KB4461522 and everythiing is working fine now.Go to control panel ,serach it on the update and remove.

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