Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-01-10T08:05:33+00:00

    again, the same problem resulted by new patch  KB4461614 (issued on 2019/1/8).

    remove KB4461614  and office 2010 will work

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  2. Anonymous
    2018-12-03T09:22:10+00:00

    Thank you very much. Everything  eork well now. Great service.

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  3. Anonymous
    2018-12-03T09:18:00+00:00

    Thanks a lot. Great. All works well

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  4. Anonymous
    2018-12-02T14:47:14+00:00
    As a conclusion to this matter, and to assist others who have been damaged by this problem, here is the remedial process as provided by Hojjat Bohlooli:  <br><br><br><br><br>Uninstall recently installed update of office 2010 named KB4461522.  This update breaks compatibility of office 2010 on windows XP.<br><br><br>·        Open 'Add or Remove programs' from Control Panel<br><br><br>·        Select the “show updates” on the top of window<br><br><br>·        Find Update, KB4461522 dated 14 Nov 18 for Office 2010 in the list and remove it.<br><br><br>Reboot computer<br><br><br><br><br><br>This is the procedure to use even if you reinstall Office 2010 from the original discs.<br><br><br>Hope this helps.

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