Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-01-24T00:05:11+00:00

    Interestingly, I have another OS XP computer running Office 2010 and it opened Word normally so I rebooted it and it still operated normally.  I then searched out installed programs and found the offending update had not been installed, but it was installed on my first XP computer.  Wonder why?

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  2. Anonymous
    2019-01-23T23:00:56+00:00

    How did you know it had been, "just installed?"  

    @Rich Mercer

    I knew it had just been installed as I installed it myself (not automatic update) after talking note of the KB number. I find this the only way to survive MS Office updates that do not run on XP.

    Luckily there was only one update KB4462157 that was installed today, so it was easy for me to determine the guilty party on this particular occassion. Glad you were helped by my post.

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  3. Anonymous
    2019-01-23T20:46:33+00:00

    Your post caused me to try to open Word 2010 and I found the same old problem.  Thanks to your information, I was able to remove the offending update and Word is now working properly again.  How did you know it had been, "just installed?"  

    I certainly agree with the sentiment of your last sentence.

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  4. Anonymous
    2019-01-23T16:23:29+00:00

    I have just had "The procedure entry point..." problem again on launching Word 2010. This time found due to Office 2010 update KB4462157, which I had just installed.

    I removed KB4462157 using Add/Remove Programs and Word 2010 now opens and performs properly.

    I then marked KB4462157 hidden on MS Update, to prevent this (another) badly designed Microsoft update from being reinstalled and wrecking my Office 2010.

    Microsoft don't seem to care about which of their Windows operating systems Office 2010 users may be using when it comes to pushing out updates.

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