Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-01-25T20:34:23+00:00

    I assume you are experiencing the same blockage of Office 2010 programs as the rest of us with XP OS.  I suggest you look back through this thread and try the various solutions offered there.

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  2. Anonymous
    2019-01-25T17:58:55+00:00

    I can't find the files  KB4461522 and KB4462157 . Any other suggestions?

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  3. Anonymous
    2019-01-24T20:28:44+00:00

    Thanks for the suggestion; I have changed to the same "notify me" setting while awaiting notification of the next offending update.

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  4. Anonymous
    2019-01-24T09:59:09+00:00

    You can always check for updates via Control Panel \Automatic Updates.

    Then click on link to Windows Update Website near the bottom of the Automatic Updates window.

    From the website you can select updates to install, or to hide to prevent future installation.

    PS. I personally have Automatic Updates set to "Notify me" instead of fully automatic, in order to record which updates are offered before proceeding to update.

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