Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

Was this answer helpful?

30+ people found this answer helpful.
0 comments

68 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-01-24T20:28:44+00:00

    Thanks for the suggestion; I have changed to the same "notify me" setting while awaiting notification of the next offending update.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-01-24T00:05:11+00:00

    Interestingly, I have another OS XP computer running Office 2010 and it opened Word normally so I rebooted it and it still operated normally.  I then searched out installed programs and found the offending update had not been installed, but it was installed on my first XP computer.  Wonder why?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-01-23T20:46:33+00:00

    Your post caused me to try to open Word 2010 and I found the same old problem.  Thanks to your information, I was able to remove the offending update and Word is now working properly again.  How did you know it had been, "just installed?"  

    I certainly agree with the sentiment of your last sentence.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-01-23T14:55:50+00:00

    Now the problem is "EnumCalendarInfoExEx". Anyone know which update to delete? This is getting old!

    Was this answer helpful?

    0 comments