Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-05-21T08:18:17+00:00

    KB4461522 is in update history, but not in updates. Many updates have been applied since KB4461522 so it is possible it was replaced by another broken update. So at this point how do I undo the mess and get MSOffice to work?

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  2. Anonymous
    2019-04-10T18:40:24+00:00

    Thanks for your diligence in reporting this matter.

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  3. Anonymous
    2019-04-10T16:31:59+00:00

    Just to let you all know I had a problem with another Office 2010 update today, which prevented individual Office applications from starting under WinXP.

    By process of elimination, I found Office Update KB4462223 to be the culprit. This was one of three updates offered (1 Excel, 2 Office).

    I removed and blocked the update and all is well.

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  4. Anonymous
    2019-03-12T21:12:36+00:00

    You policy is probably the best one to follow and you are being very magnanimous to MS; I hope they appreciate it.

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