Access Database is getting corrupt again and again

Anonymous
2018-06-01T17:47:41+00:00

We have an application which was working okay till last month. But after the last windows update our clients are getting issues with access database. access database got corrupted.  We ran compact and repair. But it still getting corrupted again and again.  This issue started right after the window update. clients are on different OS. Like server 2018, server 2012 and windows 10.

Is there anything i have check in new windows update or any other step to prevent database corruption?

Microsoft 365 and Office | Access | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

604 answers

Sort by: Newest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2019-04-23T17:24:57+00:00

    We continue to gather information from customers, and are testing a new approach.

    This is not a simple issue, and in addition to the difficulty of isolating the problem, we also have to be careful not to introduce new issues.

    The initial fix we tested for this problem introduced new issues that were worse than the original problem.

    We are working on this, and I will post updates when I have more concrete information.

    Shane Groff

    Access Engineering

    The problem still persists. I have sunk hours in to this and I need to make decisions for my clients based on whether there will be 

    a solution for this problem in the foreseeable future. 

    Have you been able to receive more concrete information on the issue?

    Any information on what is causing this problem would be helpful.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-04-16T15:37:04+00:00

    I would make the registry change on each Windows 10 client that uses the Access files that are on the SMB share (then restart the PCs). I don't know anything about Synology, but if you make the above change on the Windows 10 clients, it will probably resolve the problem. If Synology has the equivalent of Disable Leasing, you could try that too or instead.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-04-16T07:00:38+00:00

    I agree it should be fixed by Microsoft. But in the interest of giving you and your clients some relief, I would urge you to try the client side registry change that has been suggested. It seems that is working for my clients without any downside so far. Also does not require a server change. Disable leasing on the server does work, so I suggest both to my clients, but the Windows 10 PC changes to the registry below seem to do the trick. Restart the PC after making the change and do it on every Windows 10 PC that uses the database. The only downside is that it only takes one Windows 10 PC without these changes to corrupt the database again. 

    Windows Registry Editor Version 5.00[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters]"FileInfoCacheLifetime"=dword:00000000"FileNotFoundCacheLifetime"=dword:00000000"DirectoryCacheLifetime"=dword:00000000

    I have a client with a small environment where the Access Files are stored on a Synology hosted SMB share. We are only seeing this issue created by 2 of the 5 Windows 10 Clients which are on build 1809. Can I expect this workaround to help even though only applied to those 2 client machines or do I have to modify parameters on the Synology too? I am Thankful for any advice.

    Was this answer helpful?

    0 comments No comments