A family of Microsoft relational database management systems designed for ease of use.
Good luck, Jaz ! I was in the same situation over 3 weeks ago. Calls/emails/texts every day, angry users at my desk, etc.
Boss had no suggestions, IT Support was unresponsive even though they caused this issue with the recent upgrade to Windows 10/Office 365. This fix saved my a**. Try it. If it doesn't work, go for the server fixes. But I think it'll work.