What I've learnt over the years, the Dev Team members are truly great people that try to do everything within their power to to improve the product.
That said, there is a limited number of them & they are spread very thin.
In this particular instance, they are having to deal with an issue caused by another group of developer as this isn't an issue of their own making which makes things much, much more complicated. From my understanding (and i could be completely wrong - only
someone from Microsoft can confirm our not) is that the reason Microsoft can't/won't simply undo this patch is that it is security related. So security of the OS trumps the stability of our databases.
I too have lost some serious business to this bug and am very upset with this, and several recent bugs that are putting my livelihood at risk. My only answer at this point is to migrate my client's away from Microsoft. I think truthfully this is all any
of us can do. There only so long businesses can wait and personally that time had come and gone for me and my clients.
My beef is with MS' management. It is their failing to take this issue seriously and allocate sufficient resources to fix this issue within a reasonable time that is the true issue. Obviously, more people need to be involved in remedying this bug, but this
isn't Shane's fault. He should be commended for trying to keep the channels of communication open with us and being bluntly honest in his responses. A few years ago, when i was starting off as an MVP there was no communication with the Dev Team whatsoever,
so this alone is a huge step forward!
So thank you Shane for everything you do and please don't take any of our frustrations, rants,... personally!