PowerPoint 2016 - Reuse Slides, cannot browse for files

Anonymous
2019-02-06T22:19:28+00:00

Hello,

I'm having a problem for one user in our organization.  When using PowerPoint 2016 (Office 365) we are not able to browse to a file when using the Reuse Slides function.  The pop-up window appears to be only looking for PowerPoint files on the local computer, SharePoint, and One Drive. I'm not sure if this is an issue with the fetch file function or not.  Below are a few points of interest.

1.  This is only happening with a single user on the computer.  Other users can log in and use the function without issues.

2.  Starting PowerPoint in Safe Mode appears to resolve the problem.  However, disabling all add-ons does not affect the problem.

3.  For the affected user there is an additional "Reuse Slides" button on the ribbon, next to the "New Slide" button, that is not present for other users or in safe mode.

4.  This "Reuse Slides" button cannot be removed from the ribbon.  

Any information would be greatly appreciated, thank you.

Microsoft 365 and Office | PowerPoint | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2019-03-12T20:02:23+00:00

This is the solution that worked for us.  I have not seen it posted yet so wanted to share:

Disable the below options:​

a.     File --> Options --> General --> Office Intelligent Services​

b.    File --> Options --> General --> Automatically show me design ideas.​

c.     File --> Options --> Trust Center --> Trust Center settings --> Privacy options --> Let Office connect to online Services from Microsoft to provide functionality that's relevant to your usage and preferences. ​

You might have to close powerpoint / reopen after the settings are in place... 

Testing after this and using the Reuse slides option from New Slides dropdown show the Browse option in the Search Bar. ​​

Was this answer helpful?

30+ people found this answer helpful.
0 comments

47 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2019-03-07T17:12:08+00:00

    This just popped up today...bad timing too.  We use that 'browse' button to reuse slides ALL the time. Please go back to the way it was, this is ridiculous!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2019-03-07T23:26:49+00:00

    Same problem for me.  

    OK in safe mode, but not in regular mode.

    Found out that the Reuse button is different Safe Mode and hence, works.

    In Safe Mode, the Reuse Slides button has a + sign, while in regular mode the button has a search sign.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2019-03-14T16:26:06+00:00

    Thank you so much Bryan_Erkie. That got my user back up and running. 

    It's a shame that MS has gone dark on this issue.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2019-03-14T16:35:19+00:00

    Clay,

    To be fair... I got the answer from MS.  Just I did not see if posted yet so wanted to save others some time.  

    Respectfully,

    Bryan

    Was this answer helpful?

    0 comments