PowerPoint 2016 - Reuse Slides, cannot browse for files

Anonymous

Hello,

I'm having a problem for one user in our organization. When using PowerPoint 2016 (Office 365) we are not able to browse to a file when using the Reuse Slides function. The pop-up window appears to be only looking for PowerPoint files on the local computer, SharePoint, and One Drive. I'm not sure if this is an issue with the fetch file function or not. Below are a few points of interest.

1. This is only happening with a single user on the computer. Other users can log in and use the function without issues.

2. Starting PowerPoint in Safe Mode appears to resolve the problem. However, disabling all add-ons does not affect the problem.

3. For the affected user there is an additional "Reuse Slides" button on the ribbon, next to the "New Slide" button, that is not present for other users or in safe mode.

4. This "Reuse Slides" button cannot be removed from the ribbon.

Any information would be greatly appreciated, thank you.

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Anonymous

This is the solution that worked for us. I have not seen it posted yet so wanted to share:

Disable the below options:

a. File --> Options --> General --> Office Intelligent Services

b. File --> Options --> General --> Automatically show me design ideas.

c. File --> Options --> Trust Center --> Trust Center settings --> Privacy options --> Let Office connect to online Services from Microsoft to provide functionality that's relevant to your usage and preferences.

You might have to close powerpoint / reopen after the settings are in place...

Testing after this and using the Reuse slides option from New Slides dropdown show the Browse option in the Search Bar.

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47 additional answers

Anonymous

2019-05-16T12:42:59+00:00

This is the solution that worked for us. I have not seen it posted yet so wanted to share:

Disable the below options:

a.     File --> Options --> General --> Office Intelligent Services

b.    File --> Options --> General --> Automatically show me design ideas.

c.     File --> Options --> Trust Center --> Trust Center settings --> Privacy options --> Let Office connect to online Services from Microsoft to provide functionality that's relevant to your usage and preferences.

You might have to close powerpoint / reopen after the settings are in place...

Testing after this and using the Reuse slides option from New Slides dropdown show the Browse option in the Search Bar.

This never worked for me so not the "Answer". What worked for me was switching to the Monthly Channel and upgrading to version 1904. Once I did that, I logged out then logged back in and it worked. I still have the button available and it works great.
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Anonymous

2019-05-16T12:44:39+00:00

You have to be careful about updates because they will slam you back down from 1904. I believe to stay on the monthly channel and 1904, you will need to be on the Fast Insider Ring.
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Anonymous

2019-06-10T19:10:43+00:00

Hi Bryan, have read all previous posts and just tried your suggestion to disable "General --> Office Intelligent Services" so that I might be able to reuse/browse previous ppt-slides, but no such luck on my end. Have you head of any other suggestions? Kindly, Sissy
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Anonymous

2019-06-10T19:50:12+00:00

My solution has been to open PowerPoint in safe mode (I believe this was suggested early on). It seems to be the only thing that works to browse/reuse slides the way we used to.

Donabeth
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