PowerPoint 2016 - Reuse Slides, cannot browse for files

Anonymous
2019-02-06T22:19:28+00:00

Hello,

I'm having a problem for one user in our organization.  When using PowerPoint 2016 (Office 365) we are not able to browse to a file when using the Reuse Slides function.  The pop-up window appears to be only looking for PowerPoint files on the local computer, SharePoint, and One Drive. I'm not sure if this is an issue with the fetch file function or not.  Below are a few points of interest.

1.  This is only happening with a single user on the computer.  Other users can log in and use the function without issues.

2.  Starting PowerPoint in Safe Mode appears to resolve the problem.  However, disabling all add-ons does not affect the problem.

3.  For the affected user there is an additional "Reuse Slides" button on the ribbon, next to the "New Slide" button, that is not present for other users or in safe mode.

4.  This "Reuse Slides" button cannot be removed from the ribbon.  

Any information would be greatly appreciated, thank you.

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2019-03-12T20:02:23+00:00

This is the solution that worked for us.  I have not seen it posted yet so wanted to share:

Disable the below options:​

a.     File --> Options --> General --> Office Intelligent Services​

b.    File --> Options --> General --> Automatically show me design ideas.​

c.     File --> Options --> Trust Center --> Trust Center settings --> Privacy options --> Let Office connect to online Services from Microsoft to provide functionality that's relevant to your usage and preferences. ​

You might have to close powerpoint / reopen after the settings are in place... 

Testing after this and using the Reuse slides option from New Slides dropdown show the Browse option in the Search Bar. ​​

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  1. Anonymous
    2019-02-09T16:57:43+00:00

    I would still suspect an AddIn. How are you disabling ALL AddIns.

    If ppam AddIns are registered in the HKLM hive they are difficult to find and disable.

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  2. Anonymous
    2019-02-09T14:56:45+00:00

    Hi Jeff,

    Could you please help confirm the information at your convenience so that I can provide help for you?

    Best Regards,

    Gloria

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  3. Anonymous
    2019-02-08T13:52:02+00:00

    Hi Jeff,

    Here is an article for your reference: Reuse (import) slides from another presentation

    The Reuse is just next New Slide.

    When I search in Reuse Slides, I can get files on this PC and files on OneDrive & SharePoint.

    When I open the PowerPoint in safe mode, the button disappears.

    To better understand your situation and provide help for you, please help confirm some information:

    1. Please capture a screenshot of the Office product name and version of the user refer to this article: What version of Office am I using?
    2. When I open the reuse slides, I can see the recent PowerPoint files, can he/she opens the recent ones?
    3. Can the user see the files in reuse slides? If so, what will happen if the user click the files?

    Best Regards,

    Gloria

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