PowerPoint 2016 - Reuse Slides, cannot browse for files

Anonymous
2019-02-06T22:19:28+00:00

Hello,

I'm having a problem for one user in our organization.  When using PowerPoint 2016 (Office 365) we are not able to browse to a file when using the Reuse Slides function.  The pop-up window appears to be only looking for PowerPoint files on the local computer, SharePoint, and One Drive. I'm not sure if this is an issue with the fetch file function or not.  Below are a few points of interest.

1.  This is only happening with a single user on the computer.  Other users can log in and use the function without issues.

2.  Starting PowerPoint in Safe Mode appears to resolve the problem.  However, disabling all add-ons does not affect the problem.

3.  For the affected user there is an additional "Reuse Slides" button on the ribbon, next to the "New Slide" button, that is not present for other users or in safe mode.

4.  This "Reuse Slides" button cannot be removed from the ribbon.  

Any information would be greatly appreciated, thank you.

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2019-03-12T20:02:23+00:00

This is the solution that worked for us.  I have not seen it posted yet so wanted to share:

Disable the below options:​

a.     File --> Options --> General --> Office Intelligent Services​

b.    File --> Options --> General --> Automatically show me design ideas.​

c.     File --> Options --> Trust Center --> Trust Center settings --> Privacy options --> Let Office connect to online Services from Microsoft to provide functionality that's relevant to your usage and preferences. ​

You might have to close powerpoint / reopen after the settings are in place... 

Testing after this and using the Reuse slides option from New Slides dropdown show the Browse option in the Search Bar. ​​

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  1. Anonymous
    2019-02-26T22:22:00+00:00

    Hi All,

    Thanks for your reply and sorry for my delay since I am on vacation.

    Since you cannot open any presentations using the "reuse slide" by clicking "browse", let's do some troubleshooting steps to see the result.

    You mentioned that it works when you open PowerPoint in safe mode and you have already disabled all add-ins.

    I would like to suggest you repair your Office applications to see if it helps: Repair an Office application

    Please also share your Office version numbers refer to this article:What version of Office am I using?

    If the repair still doesn't work, you can follow the steps below to do the uninstall.

    Best Regards,

    Gloria

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  2. Anonymous
    2019-02-26T17:36:05+00:00

    Having the same issue!  I have to open another PowerPoint and copy/paste to get slide reused.  Very frustrating.

    The one thing I have noticed is that at home I do have access if I am NOT connected to my wireless network.

    That is not an open at work!

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  3. Anonymous
    2019-02-21T14:32:21+00:00

    Jeff,

    I encountered this exact issue yesterday as a user. Thank you for describing it so precisely.  I've been trying to figure out how to work around it to access slides I would like to reuse but it's cumbersome. Hopefully they'll find the problem and fix it soon!

    Donabeth

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  4. Anonymous
    2019-02-19T15:55:52+00:00

    Gloria,

    The first screen shot you shared is exactly the problem!  Do you notice how the "Browse" button is not available on the picture with the darker background?  That's the same behavior we are experiencing with this user.  The second screen shot you shared, the one WITH the browse button is the behavior that's SUPPOSED to be there and IS there for everyone else.  The problem isn't that I can't browse to OneDrive or SharePoint, the problem is I can't browse to ANYWHERE. As a matter of fact, on the problem machine I have a thumbnail preview of every slide on the local machine, just none of the slides I wish to find on a network drive.  Hope this helps!

    Jeff

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