Excel 2016 - open all files in ONE instance

Anonymous
2018-06-26T15:30:02+00:00

Hello,

I have a problem with my Excel 2016 (16.0.10228.20051 32-bit):

I have one Excel instance running. (N.B. - the "Ignore other applications that use Dynamic Data Exchange (DDE)" checkbox in Advanced Options is NOT checked.) What I need is - for all Excel files that I am about to open to open in my first and only Excel instanc e, always, and regardless of:

  • how many files I open simultaneously,
  • where the files are located (i.e. on local drive or on OneDrive so the system needs to download them before opening)

 and including when opening Excel files from other Office apps, i.e. Outlook attachments.

The behavior that I've been seeing in Excel 2016 is, at best, inconsistent:

  1. When opening multiple additional files at once from disk (select multiple files/right-click/Open) - it opens the first n files in the first Excel instance, but then from n+1 file it starts opening them in a new instance.
  2. A variation of the above is when in my first and only Excel instance I have a workbook open in XLSTART folder. Then upon opening multiple files at once, when it reaches it's n+1 file and the new instance launches and tries to open the file in XLSTART folder again, but it is already open in the first instance, so the warning message saying "this file is already open" (or something like that) shows up and files n+2, n+3, n+4, etc. till the last one, will all try to open in a separate instance, each triggering the same warning message.

I'd like to state at this point that this is not file specific, the file n+1 is usually a different file every time.

Also, I am aware of the workaround (i.e. dragging files onto open Excel window) and I am using it - the above is to demonstrate the symptoms I've been experiencing.

  1. When generating Excel files by another application (call it AppX) - you might say that this is likely the AppX's issue - I have no means to verify this unfortunately, however, the randomness of the new instances launching in this case is similar to all other scenarios described here, so I doubt the cause is my AppX.
  2. Finally, when opening Excel files from Outlook email attachments - i.e. double-clicking an Excel attachment in Outlook's reading pane - it may open it in the first Excel instance, but may also decide to open it in a new one. From my testing, if the Excel's file previewer is disabled at that point (i.e. listed under Options/Add-Ins/Manage - Disabled Items) it will most likely open the attachment in a new instance.

So that's my observations, hope it helps to shed some light on the issue. I know how to open files in a new instance if I want it. The problem is, it happens when I don't want it and in some cases, I don't seem to have any control over this.

Thanks,

J.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2018-12-18T17:00:03+00:00

    Hi All,

    Thanks for bringing this to our attention.

    I understand how annoying that must be. As much as I'd love to help, I still need to confirm the user cases in your organizations.

    Could you please share some examples to show the impact with us so that we can move forward?

    Thanks for your patience and understanding.

    Best Regards,

    Gloria

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  2. Anonymous
    2018-12-17T13:03:40+00:00

    Hi Gloria,

    Like VijayMB, I am also wondering whether there has been any progress here?

    I think I could not have been more thorough in explaining the issue I am facing, testing various scenarios for you, following your guidance precisely, providing screenshots, gifs, etc. so that the job of finding the cause of the problem and fixing it for you guys at Microsoft should be considerably easier. Having done all that, I believe it is not unreasonable of me to, almost half a year later, finally expect some progress on the matter.

    Needless to say that during all this time I have been keeping my Office up to date religiously, there has been about 12 Office updates since June that I have installed, yet none of them fixed the issue. I am now on version 1812 11126.20074 and the issue still persists.

    Gloria - I know Office is a complex application, but six months is more than enough time to investigate this - what are the findings? And more importantly, when will a fix be rolled out?

    Kind regards,

    J.

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  3. Anonymous
    2018-12-17T04:39:54+00:00

    Hi Gloria,

    Is there any resolution to this issue. I face the same issue and it's extremely annoying. If you search for this issue on the internet, you can see hundreds of users facing this problem with no resolution. Will Microsoft ever be able to fix this problem?

    Thanks

    Vijay

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  4. Anonymous
    2018-11-08T09:53:05+00:00

    Hi J,

    Thanks for your reply.

    Also, I need to confirm what is the issue which opening in different instances brings to you? 

    In addition, please always keep your Office applications up to date since the latest version is Version 1810 (Build 11001.20074) Monthly Channel.

    Thanks for your understanding.

    Best Regards,

    Gloria

    [Updated by Gloria Gong MSFT 11/10/2018 3:03 AM UTC]

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  5. Anonymous
    2018-11-07T15:48:07+00:00

    Hi Gloria,

    Is there any update on this?

    Thanks,

    J.

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