This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have been using Microsoft Word for iPad to write and edit documents for a while now and it has been working well. I have some custom fonts installed on my iPad, and those have been working great with Word as well. Until iOS 11. After I updated my iPad to iOS 11, I got an error message every time I opened a file that relied on my user-installed fonts: “There is insufficient memory or disk space. Word cannot display the requested font.”. And the file closes and/or stays open but doesn’t display my fonts. Is this a known issue? Anyone experiencing this? I’m hopeful that this will be addressed in the first post iOS 11 update for Word, but I haven’t seen anything about it online.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi All,
The issue has been submitted to our related team for further investigation. If there is any update, I will post back to let you know.
Thanks,
Ran
Hi Ran,
Joining others in saying that it is really frustrating that a service we pay monthly for cannot provide a timeline for resolving this issue for customers. I’ve been unable to use the product for work purposes for almost a year at this point becuase of this issue. We are now headed into a new iOS release with this matter still not resolved. The least MS could do is release a timeline.
Hi.
As I succeeded to install a font that Word have recognised, it's OK for me to do a test for you. Send me one of your most wanted font and a test document.
Cheers.
Sure. My email should be in my profile. But the font FlamaBook.
Thanks
Is there any update on this issue? I am also experiencing this issue.