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I have been using Microsoft Word for iPad to write and edit documents for a while now and it has been working well. I have some custom fonts installed on my iPad, and those have been working great with Word as well. Until iOS 11. After I updated my iPad to iOS 11, I got an error message every time I opened a file that relied on my user-installed fonts: “There is insufficient memory or disk space. Word cannot display the requested font.”. And the file closes and/or stays open but doesn’t display my fonts. Is this a known issue? Anyone experiencing this? I’m hopeful that this will be addressed in the first post iOS 11 update for Word, but I haven’t seen anything about it online.
A family of Microsoft word processing software products for creating web, email, and print documents.
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Hi All,
The issue has been submitted to our related team for further investigation. If there is any update, I will post back to let you know.
Thanks,
Ran
Gee, sorry i am keeping you up. Yes, i have restarted. I have deleted microsoft apps and reinstalled. Same problem.
Yawning... did you try rebooting your ipad and killing word app before trying? ;-)
I tried it, but with no success. Word still crashes if I select my user-installed fonts, even if converted to TTF.
Thanks for this but point remains that prior to IOS 11, OTF fonts did work in IOS versions of word, powerpoint and excel and now they don't (but do in Pages etc). Would be great if Microsoft could address ASAP as self-evidently this has impacted a lot of users.