Hello I have been using office 2016 (16.0.9029.2167) for about 8 months. Today Access will not start. I get the error "Automatic configuration of the current version of Microsoft Access has failed. Your database might not function correctly. This can occur if you do not have the necessary permissions to install Microsoft Access on this computer." Been using Office 2016 for months. Using it as administrator. I have changed nothing on the computer deliberately. When I go into Apps and Features I see that the date against Microsoft Access Pro Plus - en - us is 4th. Mar 2018 which is yesterday in Australia. I did not change/add any features. I have Windows 10 Pro, Version 1709, OS Build 16299.248 Any help appreciated. BTW how do I see if an update to Office occurred on 4 Mar 2018?

I have this problem too following the recent update, as do many if not most Access users. My business is now dead in the water. I tried calling Microsoft support to see if there was a way of working around it - the issue might be a mismatch between the actual location of aceoledb.dll and where some registry entries expect it to be. But before hacking the registry I wanted to check if that was okay or might have side effects I was told I would have to pay Microsoft for support even though it was a bug in their automatic update that had broken the product I paid for. I think this has reached the stage of having to be referred to the authority responsible for consumer protection. At least here in Australia, such predatory behaviour is usually considered legally punishable.

I too downloaded 32 bit Office 365, then uninstalled and downloaded 64 bit version. Before downloading the Microsoft Database Engine 2016 from https://www.microsoft.com/en-us/download/details.aspx?id=54920 a message popped up re uninstall 2010 version of Microsoft Database Engine. I checked and didn't have it installed in the first place, so after downloading MS Database Engine 2016, it all worked. Shame the MS Access support people do not provide this advice. Good luck. Why hasn't Microsoft notified subscribers to Office 365 that MS Access has a problem, and how to fix it. Like a game of blind mans bluff!!!

Hi, I also faced this issue yesterday.... the MS Support Team uninstalled Office 365 and then reinstalled it.... all Products worked perfectly except MS Access... as per the MS Support Team .. I now need to contact the Product Team to resolve this issue.... however today I downloaded the Microsoft Database Engine 2016 from https://www.microsoft.com/en-us/download/details.aspx?id=54920 ..... MS Access is working perfectly fine.... I tried to install the 32 bit version of the above download and the error message said it cannot install as there is a 64 bit version of office installed . I then tried to install the 64 bit version of the above download and the error message said it cannot install as there is a 32 bit version of office installed . Wow!!!

I hope the solution in the string here helped you too.

Thank you so much for your help. My Access is working now. What an ordeal to get this working again and little did I know that it was such an easy fix.

Cannot start Access today. Get error "Automatic configuration of the current version of Microsoft Access has failed."

Anonymous

Hello

I have been using office 2016 (16.0.9029.2167) for about 8 months. Today Access will not start. I get the error "Automatic configuration of the current version of Microsoft Access has failed. Your database might not function correctly. This can occur if you do not have the necessary permissions to install Microsoft Access on this computer."

Been using Office 2016 for months.
Using it as administrator.
I have changed nothing on the computer deliberately.
When I go into Apps and Features I see that the date against Microsoft Access Pro Plus - en - us is 4th. Mar 2018 which is yesterday in Australia. I did not change/add any features.
I have Windows 10 Pro, Version 1709, OS Build 16299.248

Any help appreciated.

BTW how do I see if an update to Office occurred on 4 Mar 2018?

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60 answers

Anonymous

2018-03-06T21:34:24+00:00

I have this problem too following the recent update, as do many if not most Access users. My business is now dead in the water.

I tried calling Microsoft support to see if there was a way of working around it - the issue might be a mismatch between the actual location of aceoledb.dll and where some registry entries expect it to be. But before hacking the registry I wanted to check if that was okay or might have side effects

I was told I would have to pay Microsoft for support even though it was a bug in their automatic update that had broken the product I paid for.

I think this has reached the stage of having to be referred to the authority responsible for consumer protection. At least here in Australia, such predatory behaviour is usually considered legally punishable.
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Anonymous

2018-03-05T23:08:10+00:00

I too downloaded 32 bit Office 365, then uninstalled and downloaded 64 bit version. Before downloading the Microsoft Database Engine 2016 from https://www.microsoft.com/en-us/download/details.aspx?id=54920 a message popped up re uninstall 2010 version of Microsoft Database Engine. I checked and didn't have it installed in the first place, so after downloading MS Database Engine 2016, it all worked. Shame the MS Access support people do not provide this advice. Good luck. Why hasn't Microsoft notified subscribers to Office 365 that MS Access has a problem, and how to fix it. Like a game of blind mans bluff!!!
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Anonymous

2018-03-05T21:30:41+00:00

Hi,

I also faced this issue yesterday.... the MS Support Team uninstalled Office 365 and then reinstalled it.... all Products worked perfectly except MS Access... as per the MS Support Team .. I now need to contact the Product Team to resolve this issue.... however today I downloaded the Microsoft Database Engine 2016 from https://www.microsoft.com/en-us/download/details.aspx?id=54920 ..... MS Access is working perfectly fine....

I tried to install the 32 bit version of the above download and the error message said it cannot install as there is a 64 bit version of office installed.

I then tried to install the 64 bit version of the above download and the error message said it cannot install as there is a 32 bit version of office installed.

Wow!!!
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Anonymous

2018-03-05T14:09:58+00:00

I hope the solution in the string here helped you too.
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Anonymous

2018-03-05T14:08:49+00:00

Thank you so much for your help. My Access is working now. What an ordeal to get this working again and little did I know that it was such an easy fix.
Was this answer helpful?

1 person found this answer helpful.

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