Cannot start Access today. Get error "Automatic configuration of the current version of Microsoft Access has failed."

Anonymous
2018-03-04T21:26:15+00:00

Hello

I have been using office 2016 (16.0.9029.2167) for about 8 months. Today Access will not start. I get the error "Automatic configuration of the current version of Microsoft Access has failed. Your database might not function correctly. This can occur if you do not have the necessary permissions to install Microsoft Access on this computer."

  1. Been using Office 2016 for months.
  2. Using it as administrator.
  3. I have changed nothing on the computer deliberately.
  4. When I go into Apps and Features I see that the date against Microsoft Access Pro Plus - en - us is 4th. Mar 2018 which is yesterday in Australia. I did not change/add any features.
  5. I have Windows 10 Pro, Version 1709, OS Build 16299.248

Any help appreciated.

BTW how do I see if an update to Office occurred on 4 Mar 2018?

Microsoft 365 and Office | Access | For home | Windows

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  1. Anonymous
    2018-03-16T10:19:27+00:00

    Thanks for your work on this issue, Daniel.

    I updated successfully from within Excel and problem fixed.

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  2. Anonymous
    2018-03-16T02:27:59+00:00

    Have a look at Instructions for the Build 9029.2167 Fix

    Specifically...

    STATUS: FIXED

    This issue is fixed in Monthly Channel Version 1802 (Build 9029.2253) or higher. To get the latest update immediately, open Access and choose File > Account > Update Options > Update Now.

    Open Access!!!

    Ha ha ha ha ha ha ha hoo hoo hoo stop it guys I'm choking with laughter. Stop it please. Oh dear.

    Hope this character didn't go to uni. What a joke. They have no idea at all about what is going on do they!

    For heavens sake Microsoft get some decent people please. You can afford it.

    ROTFL! Can someone please gift MS with a copy of Dilbert's "Clues For The Clueless."?  (for the title only, if for no other reason)

    On a serious note - since Office 365 updates can be launched from within any application within the suite, the update can be started from Outlook, Word, Excel, or Power Point.  Once the update completes successfully, Access should open...

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  3. Anonymous
    2018-03-16T01:58:44+00:00

    I just received a notification from the Access Dev Team that they have identified the underlying issue and created a fix.  So if you update your build to 9029.2253 the problem should be resolved.

    Many thanks Daniel - I have applied the fix and all good.

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  4. Anonymous
    2018-03-16T01:55:37+00:00

    Have a look at Instructions for the Build 9029.2167 Fix

    Specifically...

    STATUS: FIXED

    This issue is fixed in Monthly Channel Version 1802 (Build 9029.2253) or higher. To get the latest update immediately, open Access and choose File > Account > Update Options > Update Now.

    Open Access!!!

    Ha ha ha ha ha ha ha hoo hoo hoo stop it guys I'm choking with laughter. Stop it please. Oh dear.

    Hope this character didn't go to uni. What a joke. They have no idea at all about what is going on do they!

    For heavens sake Microsoft get some decent people please. You can afford it.

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  5. Anonymous
    2018-03-15T21:44:54+00:00

    Although I'm VERY appreciative that the engineer (that must have been sick or on vacation has returned to work and) was able to fix the problem, I'm aghast that it took so long to resolve.  Imagine if any of us were in a work environment, responsible for an issue that affected so many customers...and it took 2 weeks to fix.  Yikes!

    There is absolutely NO EXCUSE for the time it took to fix. They should hang their heads in shame and then get fired. NO EXCUSE AT ALL. Disgraceful behavior.

    This was not a minor issue with Access. IT WOULD NOT START AT ALL! Do they have any comprehension between these 2 degrees of 'not working'? No they do not have any idea. They cannot relate to their customers at all.

    Let me give you an insight into their possible mental state based on my experience as to how the boffins at IBM thought back when they were the software/hardware gods.

    A good friend of mine was a high flying IT manager for a large company. Because of his deep knowledge of IBM mid-range (AS400) applications and their desire to bring in a high quality person that was not IBMed(ie was not taken from university and indoctrinated into IBM's way and knew nothing else) he was lured by $s into joining them. What role - I cannot remember.

    OK here's my point. He was completely and utterly shocked by the arrogance of the staffat IBM towards their customers. I am referring especially to the 'behind the scenes' techos. The sales people were slightly better (not much) because they coped the wrath from customers when things went wrong.

    The techos thought  "...oh we're are doing such complex stuff with the software we're are working on... oh it's so easy for users... they are such morons... what are they complaining about...". You get the idea. 

    Yes folks I would be completely and utterly shocked if the programmers at Microsoft were any different.

    IBM wasn't, and isn't alone in such thinking.  Look up a book titled "The Misfortune 500" for some more examples of how NOT to run your business --

    IBM

         I've Been Mislead

         It's Better Manually

         some will say:  Itty Bitty Machines

         or possibly: International Brotherhood of Magicians

    Does anyone remember back in the 90's, when IBM still believed that (only) mainframes were the be-all and end-all of I/T; when they viewed the PC only as a smart Mainframe Terminal...  A few characters in Texas from Compaq Computer Corporation proceeded to knock IBM out of the #1 spot in the PC/microcomputer marketplace - for a while at least.  IBM's chief exec was forced out and the company changed direction awfully fast.  (Then it was Compaq's board's turn to make mistakes, and Compaq {and DEC} faded away.)

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