Cannot start Access today. Get error "Automatic configuration of the current version of Microsoft Access has failed."

Anonymous
2018-03-04T21:26:15+00:00

Hello

I have been using office 2016 (16.0.9029.2167) for about 8 months. Today Access will not start. I get the error "Automatic configuration of the current version of Microsoft Access has failed. Your database might not function correctly. This can occur if you do not have the necessary permissions to install Microsoft Access on this computer."

  1. Been using Office 2016 for months.
  2. Using it as administrator.
  3. I have changed nothing on the computer deliberately.
  4. When I go into Apps and Features I see that the date against Microsoft Access Pro Plus - en - us is 4th. Mar 2018 which is yesterday in Australia. I did not change/add any features.
  5. I have Windows 10 Pro, Version 1709, OS Build 16299.248

Any help appreciated.

BTW how do I see if an update to Office occurred on 4 Mar 2018?

Microsoft 365 and Office | Access | For home | Windows

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  1. Anonymous
    2018-03-11T20:56:52+00:00

    If you can follow Daniel's instructions (earlier in this thread) and revert to a previous version of Office without removing & re-installing, you have a much better chance of keeping Outlook intact.

    I'm confused. Are you saying I can revert back to a prior version without first uninstalling the current version?

    Tom,

    Yes.

    Above is a screen-shot of the section of this thread where I found the link to Daniel's article (with more links from within the article) about how to revert without reinstalling.

    I had a few days I could endure without being able to access my business' MS-Access databases, without suffering too much inconvenience. After the Outlook nightmare we endured last year I elected to sit, wait and watch this thread to see what progress might be posted in solving this Access issue. 

    When Daniel posted his instructions I read (and saved) them all, printed the pages I would need, took careful notes about my system and Office installation, cleared my schedule for an afternoon and went to work.  I disabled Automatic Updates and followed his instructions to revert to the last-known stable build:

       February 1, 2018, Version 1801 (Build 9001.2138)

    is what he recommended, and what I reverted to.

    Access has been working for me for the past few days.

    One related note.  For those who need Office-style applications but do not need total and complete compatibility with the latest Office features, and who are upset by the subscription fees and support charges from Microsoft, consider switching to OpenOffice from the Apache Software Foundation.  It is an Open Source application suite and it is free!  {That is NOT a typo.} 

    "Base", "Calc", "Impress" and "Writer" are the OpenOffice equivalents of "Access", "Excel", "PowerPoint" and "Word" in MS-Office. The more trouble I have with MS-Office, the better Apache OpenOffice looks.  I'm studying it in my spare time and I'm saving my files in formats that can be easily and directly imported into OpenOffice.

    Oh, one more thing...

    Reverting takes the form of an online repair.  You start the "Update" (to a specific build) using command lines entered into an Administrator-level command window.

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  2. Anonymous
    2018-03-11T20:53:38+00:00

    If you can follow Daniel's instructions (earlier in this thread) and revert to a previous version of Office without removing & re-installing, you have a much better chance of keeping Outlook intact.

    I'm confused. Are you saying I can revert back to a prior version without first uninstalling the current version?

    Tom,

    Yes.

    Above is a screen-shot of the section of this thread where I found the link to Daniel's article (with more links from within the article) about how to revert without reinstalling.

    I had a few days I could endure without being able to access my business' MS-Access databases, without suffering too much inconvenience. After the Outlook nightmare we endured last year I elected to sit, wait and watch this thread to see what progress might be posted in solving this Access issue. 

    When Daniel posted his instructions I read (and saved) them all, printed the pages I would need, took careful notes about my system and Office installation, cleared my schedule for an afternoon and went to work.  I disabled Automatic Updates and followed his instructions to revert to the last-known stable build:

       February 1, 2018, Version 1801 (Build 9001.2138)

    is what he recommended, and what I reverted to.

    Access has been working for me for the past few days.

    One related note.  For those who need Office-style applications but do not need total and complete compatibility with the latest Office features, and who are upset by the subscription fees and support charges from Microsoft, consider switching to OpenOffice from the Apache Software Foundation.  It is an Open Source application suite and it is free!  {That is NOT a typo.} 

    "Base", "Calc", "Impress" and "Writer" are the OpenOffice equivalents of "Access", "Excel", "PowerPoint" and "Word" in MS-Office. The more trouble I have with MS-Office, the better Apache OpenOffice looks.  I'm studying it in my spare time and I'm saving my files in formats that can be easily and directly imported into OpenOffice.

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  3. Anonymous
    2018-03-11T20:11:27+00:00

    If you can follow Daniel's instructions (earlier in this thread) and revert to a previous version of Office without removing & re-installing, you have a much better chance of keeping Outlook intact.

    I'm confused. Are you saying I can revert back to a prior version without first uninstalling the current version?

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  4. Anonymous
    2018-03-11T19:55:33+00:00

    Does anyone know if uninstalling Office and reverting back to 6.0.9001.2138 REMOVES all Outlook's email accounts information?

    I Googled but could not find a credible answer so I'm hoping someone who has done this exercise can offer a definitive answer.

    Thanks

    I cannot speak to specific Office builds and revisions - however, a year ago we experienced Outlook problems similar to the Access problems that are the main subject of this discussion thread.

    Outlook would work okay for a day or two, then it would hang at the "Loading Profile..." banner. 

    Quick & Full Repairs, Office removal & re-installation, remote MS repair sessions, all failed. If, at any point along the way, we tried to save any configuration information or rules, those efforts would only exacerbate the problem (and prolong our email agony).

    {We have shifted a large portion of our email usage to Mozilla Thunderbird.} 

    I'm sorry to sound negative, but I'd say (if you do uninstall) don't get your hopes up.

    If you can follow Daniel's instructions (earlier in this thread) and revert to a previous version of Office without removing & re-installing, you have a much better chance of keeping Outlook intact.

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  5. Anonymous
    2018-03-11T19:40:20+00:00

    Does anyone know if uninstalling Office and reverting back to 6.0.9001.2138 REMOVES all Outlook's email accounts information?

    I Googled but could not find a credible answer so I'm hoping someone who has done this exercise can offer a definitive answer.

    Thanks

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