Bold, underlined, italic text not displaying on PC screen or when printed

Anonymous
2018-03-04T07:39:30+00:00

I use several templates that have bold, italic, and underlined headers/paragraph headings.   Every now and again when I open these templates (and any document based on them) none of the formatting is displayed on my PC screen ie the whole document looks like it is typed in plain times roman 12 with no bold, italic, underline anywhere.

I have opened word 2016 in safe mode and the same thing is occurring.

I have printed a page that I know should have the formatting and it is printing plain too.

I have not touched the formatting in any way.

I have found that, randomly, rebooting will solve the issue and the bold etc displays and prints.  However, for the last couple of days this is not working.

Also, when viewed on a PC I send the completed docs to, all the correct formatting is displayed?!

Any ideas?

Many thanks in advance.

edited to add:

Just to add, this is the 'reveal formatting' information.  It says bold and italic but the text on the screen is plain.

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Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator
2018-03-22T19:49:01+00:00

As I replied to your email, somehow TNR Bold had been applied as direct formatting. On my end, selecting text and pressing Ctrl+Spacebar to remove the direct formatting, then reapplying the bold formatting, corrected the problem in the Reveal Formatting task pane.

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  1. Anonymous
    2018-03-09T16:22:16+00:00

    I wish I knew??! In any event, whether the default is bold or bold is applied neither is displaying as such, the text is displaying as regular.

    Also, if I highlight text that is meant to be bold/italic (but is displayed as regular) then the RF displays as the images I have supplied AND on the home bar the font is TNR and the 'B' and 'I' icons are not greyed.  I would have thought that if RF shows that the text is bold and italic (whether by default or applied) then it would be reflected on the home bar AND on the screen, but neither is showing.

    It is very frustrating.

    ps another small issue started today - if I copy and paste something into a doc word inserts spaces before and after, for example I want to add blahblah to just before the last bracket of (blahblah/) so I copy, and cut blahblah and paste it to (blahblah/) (the blahblah I copy, cut, and paste has no spaces but when I paste it looks like this (blahblah/ blahblah ) I then have to go back and delete the spaces so it is as should be (blahblah/blahbblah)  ?? :-)

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  2. Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator
    2018-03-09T16:01:02+00:00

    I'm just wondering why the Reveal Formatting pane was showing TNR Bold instead of TNR with the bold attribute applied.

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  3. Anonymous
    2018-03-09T15:05:01+00:00

    Hi Suzanne

    Thank you for another suggestion, much appreciated.  Unfortunately, the default font is TNR 12pt regular so I do not think it can be that.

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  4. Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator
    2018-03-09T13:24:11+00:00

    Did you look at the Set Defaults tab of Manage Styles to see what font was selected as the default? I think that may be the key. If the bold variant is actually set as the default, it might affect the ability of Word to apply bold and italic properties. The normal thing is for the "regular" variant of the font to be set as the default. When you apply the bold or italic or bold and italic properties, Word then substitutes TNR Bold, TNR Italic, or TNR Bold Italic. (I'm not sure why this would affect underline, though.) But if that's the cause of the problem, it would affect printing as well. When you take the file to a different computer where the specific template is not present (or is different) then the local Normal template (or the different document template) would be attached, which might result in the document displaying normally.

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