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I use several templates that have bold, italic, and underlined headers/paragraph headings. Every now and again when I open these templates (and any document based on them) none of the formatting is displayed on my PC screen ie the whole document looks like it is typed in plain times roman 12 with no bold, italic, underline anywhere.
I have opened word 2016 in safe mode and the same thing is occurring.
I have printed a page that I know should have the formatting and it is printing plain too.
I have not touched the formatting in any way.
I have found that, randomly, rebooting will solve the issue and the bold etc displays and prints. However, for the last couple of days this is not working.
Also, when viewed on a PC I send the completed docs to, all the correct formatting is displayed?!
Any ideas?
Many thanks in advance.
edited to add:
Just to add, this is the 'reveal formatting' information. It says bold and italic but the text on the screen is plain.
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As I replied to your email, somehow TNR Bold had been applied as direct formatting. On my end, selecting text and pressing Ctrl+Spacebar to remove the direct formatting, then reapplying the bold formatting, corrected the problem in the Reveal Formatting task pane.
Hi Suzanne
Yes it really is strange! The documents are definitely not in outline view, always in print view. What is strange is that a) bold and italic is shown in reveal formatting but not on the screen/print, b) totally randomly it will look fine and c) it is always fine when viewed on the PC I send the finished document to.
I just hate not seeing the document on screen how it is meant to look and spending hours trying to sort it out with no joy :-( There must be a reason for it.
I appreciate you taking the time to comment, thank you.
I don't suppose you are in Outline view? In that view, whether formatting is displayed depends on the status of the Show Text Formatting check box in the Outline Tools group of the Outlining tab. But that wouldn't affect printout.
I thought earlier about the "Draft font" option in Draft view (and companion "Use draft font" setting for print), but that still shows bold and italic formatting. This is really very mysterious, more so because it's intermittent and not limited to a specific document (though you do mention "several templates"). Are these templates (and the documents based on them) in Compatibility Mode? I don't know why that would matter, but there must be some explanation!
Just to add, this is the 'reveal formatting' information. It says bold and italic but the text on the screen is plain (no bold, no italic).
Hi Suzanne
Thank you for commenting. Reinstalled the latest driver this morning and made sure correct printer is set as default. Still no difference.