Tell us the account you want to use to open _vti_rpc.

Anonymous
2017-08-11T01:21:12+00:00

Why is this popping out in my word file? I am using office 365 subscription.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-08-23T03:57:28+00:00

    Seems unlikely that it isn't just an issue with the August release, as it's suddenly started happening to a bunch of people. Is there going to be a patch for this?

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  2. Anonymous
    2017-08-23T04:50:55+00:00

    Office 365 subscription. Same here, with "_vti_rpc pop-up" tried everything suggested:

    • Office updated - check;
    • Cleared credentials - check;
    • Reinstalled OneDrive - check;
    • Only 1 user account - check;
    • Linked with Microsoft - check
    • no results achieved so far :(

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  3. Anonymous
    2017-08-23T13:35:06+00:00

    Windows 10 Pro x64

    Office 365 v1707 (build 8326.2076 Click-to-Run)

    The _vtc_rpc dialog issue also showed up after this update for Word, Excel and Powerpoint (I haven't opened the other programs yet but I'm assuming same problem).

    Office Repair: Done

    Cleared Credentials: Done

    Doing the above did not work.

    Below is what worked for me.

    I put all my office documents into my OneDrive folders on my desktop so that it syncs up to OneDrive for me. I noticed the AUTO-SAVE switch on the upper left corner in from this latest update I assume. I have all on auto-update basically so I don't know if this was in previous updates.

    When it's turned on, whenever you open a file for the first time from the OneDrive Folder (Didn't test from other non-OneDrive Folder since all my files are in OneDrive), it will initiate an auto-save to OneDrive and super annoyingly updates the Date Modified meta-data as well, it will also pop up the _VTC_RPC_

    If you open the same file up again, the _VTC_RPC dialog doesn't show up again.

    In the OneDrive App settings.

    Disabling this made the _VTC_RPC problem go away.

    However you will have to put up with a little annoyance which is the save dialog everytime you close a file even if you did no edits.

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  4. Anonymous
    2017-08-23T20:59:30+00:00

    Hi David,

    I'm joining this thread today having just experienced this issue with the 1707 build of Office365. My setup and experience is exactly like VesoMitev in this thread, though I will not I had no issue with Word, only Excel.

    Just letting Microsoft know it's a bug and we need a real patch. Thanks.

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  5. Anonymous
    2017-08-23T23:12:09+00:00

    I have the same problem with MS Excel, and the problem started after the latest Office updates, so you need to fix something on your side Microsoft.

    I didn't have this problem until you introduced the new version with the auto-save button in the corner.

    Furthermore, even when I enter the correct account and password it just asks for it again.

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