Tell us the account you want to use to open _vti_rpc.

Hello Angel,

For us to isolate the issue about a pop-up that needs an account in opening a file, kindly respond to the questions below:

1. Is the issue specific to one file or with every Word file?
2. Have you checked if your Office application is updated?
3. Are you signed in to Office?
4. Have you associated your Microsoft account with Office?

We look forward to your response.

The answer to question No. 1 is NO. Only some of MS word files report this problem.

For the rest of the questions it is a YES apiece.

For me ... it just happened.  It didn't happen when I opened the Word file, but when I closed it.  I tried it on several Word files saved in OneDrive and it was the same every time.  The ones I opened from my local disk had no issues.

Stephen

It happens with Excel files saved in OneDrive also.  PDFs work fine.  No pop-ups.  It seems to only be Office documents and it only happens when I close them.

It gives me this pop-up message ... "Tell us the account you want to use to open _vti_rpc."

I try to sign in with account and password, but it reopens the same pop-up over and over.  It's not really an issue ... it's just really annoying =) ...besides that it saves all of my changes etc.

I just opened Excel 2016.  I was automatically singed in.  I signed myself out and signed back in.  I haven't gotten the pop-up yet.  I will try on my other devices.