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Anonymous
2017-08-11T01:21:12+00:00

Why is this popping out in my word file? I am using office 365 subscription.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-09-11T11:16:04+00:00

    I just upgraded to the new Monthly Channel build:

    Version 1708 (Build 8431.2070 Click-to-Run)

    In this build Autosave has been greyed out and set to off, so the issue no longer occurs. So while I don't get the pop up anymore, the autosave functionality has been removed from the current build. So there is some progress!

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  2. Anonymous
    2017-09-13T14:53:57+00:00

    I just upgraded to the new Monthly Channel build:

    Version 1708 (Build 8431.2070 Click-to-Run)

    In this build Autosave has been greyed out and set to off, so the issue no longer occurs. So while I don't get the pop up anymore, the autosave functionality has been removed from the current build. So there is some progress!

    Hello JBrasser! I thikn you found the solution.

    I am not sure if my version was updated or not. I was having the problem with Word 2016 with that screen poping up all the time.

    I went to Excel 2016 and on the top-left side I chose OFF the autosave button (as Word does not have that option but Excel 2016 does).

    Then I returned to Word and was able to close and save my documents without that annoying screen appearing all the time!

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  3. Anonymous
    2017-09-13T19:46:03+00:00

    I just upgraded to the new Monthly Channel build:

    Version 1708 (Build 8431.2070 Click-to-Run)

    In this build Autosave has been greyed out and set to off, so the issue no longer occurs. So while I don't get the pop up anymore, the autosave functionality has been removed from the current build. So there is some progress!

    In my case with this build yes, the Autosave has gone (I hope it comes back soon), but the popup still appears.

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  4. Anonymous
    2017-09-13T20:17:19+00:00

    I just got a Windows Store update for Office Online.  I applied, I then went to Word and it had something to update, I did that.  Then I opened a docx, modified it, and closed Word with no pop-up.  I wonder if it is fixed.

    Procedure:

    1. Run Windows Store, select downloads and updates, click Get Updates.  I got an update for Office Online (9/13 at 15:10 time).  Let it install.
    2. Open Word (for example), open a blank doc, select File, Account, Update.
    3. Test for your pop-up.  With a quick test, I did not get it.

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  5. Anonymous
    2017-09-13T20:23:27+00:00

    I just did that. Get Updates gives no result. Update is probably not available for everybody (every language).

    I'll wait a little longer...

    Ronald 

    Netherlands

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