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Anonymous
2017-08-11T01:21:12+00:00

Why is this popping out in my word file? I am using office 365 subscription.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-09-01T14:10:01+00:00

    I have Office 365 and this happens only when I close any file in Excel. I do not have this with Word files.

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  2. Anonymous
    2017-09-01T14:16:14+00:00

    I ran into the issue again this morning when I tried to close a file, in Word, that had been created some time ago. It did not occur when I closed another file that I had looked at last night and that had been created more recently. I am trying to explore the previously suggested idea that this glitch affects files that were created before one of the recent updates. In any case, the workaround, x-ing out the dialogue box, seemed to work just fine. It is only frustrating that Microsoft does not seem to have any sense of urgency with these kinds of frustrations.

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  3. Anonymous
    2017-09-01T14:57:52+00:00

    Thanks, I hope that they get on this ASAP. It does become rather tedious having to go through on more step when things should be quicker these days.

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  4. Anonymous
    2017-09-04T14:32:30+00:00

    Just a reminder - in my experience:  When it requests your login, you can simply exit the pop-up (X) and it will go away and the file will be stored as expected (OneDrive).  Check with Windows Explorer for date and time.  This is my experience - 100% of the time.   Therefore, I have not downgraded - I just live with it for now, hoping for a fix in the next release.

    Certainly if you want to get rid of this annoying pop-up you could downgrade but that might reverse some security patches.

    For me, it appears that if I exit one time, the pop-up does not return until a reboot.

    Again: Win 10 Pro, Office 2016 (not 365).

    Just a thought..

    scott

    That's what I've been doing too; least hassle and seems to be risk-free.  Indeed it seems to be related to a login on another machine.  Now waiting until there will be a fix....

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  5. Anonymous
    2017-09-05T12:42:38+00:00

    I have recently noticed that this dialog box appears to also trigger sometimes when I attempt to open the PowerPoint file menu. But, for some reason, it is a lot more disruptive in PowerPoint, as the window cannot be closed and is completely non responsive. So far, in such situations, I have only been able to exit by terminating PowerPoint via Task Manager. 

    Just to clarify, this non responsive version of the dialog has only appeared in PowerPoint so far. I do see the box in Word/Excel but they can always be closed in such situations.

    Running 8326.2096 Office 365 ProPlus with personal and school OneDrive configured. (The file in question is stored in personal OneDrive)

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