Tell us the account you want to use to open _vti_rpc.

Anonymous
2017-08-11T01:21:12+00:00

Why is this popping out in my word file? I am using office 365 subscription.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-09-21T18:28:49+00:00

    How can you go back to the previous version of Office?

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  2. Anonymous
    2017-09-14T21:10:13+00:00

    The reply from this thread (also mentioned here) about deleting your cached credentials solved the dialog box problem, but now I have a much worse problem. Now every time I open a document for the first time since the update that introduced the _vti_rpc dialog box, Word hangs and I have to kill the process. Second time I open the doc it's fine, but for someone who works with Word docs all day long, this has crippled my productivity.

    So consider how annoying it is to X out of the authentication prompt (which is harmless) vs. how annoying it would be to have Word hang every time you open a doc for the first time. If you mostly work with the same docs over and over, it might be worth doing the above solution.

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  3. Anonymous
    2017-09-14T21:07:03+00:00

    This solved the dialog problem but now Word hangs every time I open a document the first time, new or old. :(

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  4. Anonymous
    2017-09-14T19:50:23+00:00

    I decided to try on my other workstation, same OneDrive accounts connected, same office 365, Autosave also disabled and greyed out. Problem was unfortunately not resolved. I would really like a response from Microsoft, perhaps I can supply more logs or more information which would be beneficial to resolving this issue.

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  5. Anonymous
    2017-09-14T15:36:34+00:00

    not working for me. I continue receiving the pop up when closing any word document.

    Office was upgraded and now the autosave is off and greyed out.

    the problem continues.

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