Tell us the account you want to use to open _vti_rpc.

Anonymous
2017-08-11T01:21:12+00:00

Why is this popping out in my word file? I am using office 365 subscription.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-08-11T17:45:29+00:00

    I will follow-up here since they did not, I am having the exact same problem. I will also let you know that this happens only on the first open of an existing word document. let me know how else I can help you get to the bottom of this. Is it a security concern?

    1. Is the issue specific to one file or with every Word file?

    every word file

    1. Have you checked if your Office application is updated?

    yes its up to date, just checked

    1. Are you signed in to Office?

    It shows my name in the upper right of the word window. I am signed in.

    1. Have you associated your Microsoft account with Office?

    yes

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  2. Anonymous
    2017-08-11T06:54:52+00:00

    Hello Angel,

    For us to isolate the issue about a pop-up that needs an account in opening a file, kindly respond to the questions below:

    1. Is the issue specific to one file or with every Word file?
    2. Have you checked if your Office application is updated?
    3. Are you signed in to Office?
    4. Have you associated your Microsoft account with Office?

    We look forward to your response.

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