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Anonymous
2017-08-11T01:21:12+00:00

Why is this popping out in my word file? I am using office 365 subscription.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-08-20T19:40:27+00:00

    If it helps anyone,  I'm having the same issues with Excel.

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  2. Anonymous
    2017-08-20T11:49:15+00:00

    UPDATE:  There was a patch for Office today but it did not fix the problem for me (Office 2016, not 365)

    I have been checking for updates to Office 2016 daily during this problem.  There were patches to Office today and I applied them.  I then opened a Word doc on OneDrive, made a change, clicked File then Save and I got the same popup.  I was able to close (X), and save the file as normal.  The pop-up has not gone away for my config.

    Just in case:  How to manually apply updates

    Open an office app (e.g., Word) and create a new blank document (so you don't mess up a real doc).  Click on File, then Account, then Update Options (button toward the middle of the screen), select Update Now.  You will get a window showing update status.  Note:  If there are updates, you will have to close all Office Apps so be ready (including Outlook).  This works for Office 2016 - someone with 365 can verify for that config.

    No good results but wanted to let you know.

    sf

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  3. Anonymous
    2017-08-19T21:24:12+00:00

    Same issue here, except this time it happened to me with PowerPoint and I was unable to log in or close the message. The program was frozen. I had to shut down PowerPoint using the task manager and lost about 30 minutes of work despite having saved numerous times. Definitely a One Drive issue.

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