Tell us the account you want to use to open _vti_rpc.

Anonymous
2017-08-11T01:21:12+00:00

Why is this popping out in my word file? I am using office 365 subscription.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-08-25T08:06:22+00:00

    Since no solution is in sight I posted this to UserVoice, please upvote this if you are also experiencing this issue.

    https://onedrive.uservoice.com/forums/262982-onedrive/suggestions/31014565-tell-us-the-account-you-want-to-use-to-open-vti-r

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  2. Anonymous
    2017-08-25T07:44:15+00:00

    I'm experiencing the same issue. It's a bit surprising that the MS guys didn't provide solution.

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  3. Anonymous
    2017-08-24T15:56:53+00:00

    I had the same issue. Thought it was a larger software/environment issue and ended up doing a full reinstall of Windows 10 since I was having a few other issues (major Office 2016 crashes even after going through the Office Repair process). But, after reinstalling both Windows 10 and Office 2016 the error persisted.

    Strangely, I have not seen the error in the last two days. I'm not sure what is different.

    Only thing that I have done is that when the "sign in" window popped up, both in Word and in Excel, I "logged in" multiple times (probably like 3-5 times each). One time, the prompt stopped and I was able to close normally. Other times I got tired and just closed the window.

    The only thing I can really figure is that the backend OneDrive issue is slowly being fixed on a gradual rollout.

    My Version of Office is at 1707 Build 8326.2076

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  4. Anonymous
    2017-08-24T15:44:52+00:00

    Same problem here in Win10 Pro. Tried reinstalling O365 and deleting credentials, but no luck.

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  5. Anonymous
    2017-08-24T15:12:43+00:00

    Same problem.

    Only started in the last week or so for me.

    Office 2016, W10 Pro

    Auto-updates ON

    Any response from MS yet?

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