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Anonymous
2017-08-11T01:21:12+00:00

Why is this popping out in my word file? I am using office 365 subscription.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-08-25T07:44:15+00:00

    I'm experiencing the same issue. It's a bit surprising that the MS guys didn't provide solution.

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  2. Anonymous
    2017-08-24T15:56:53+00:00

    I had the same issue. Thought it was a larger software/environment issue and ended up doing a full reinstall of Windows 10 since I was having a few other issues (major Office 2016 crashes even after going through the Office Repair process). But, after reinstalling both Windows 10 and Office 2016 the error persisted.

    Strangely, I have not seen the error in the last two days. I'm not sure what is different.

    Only thing that I have done is that when the "sign in" window popped up, both in Word and in Excel, I "logged in" multiple times (probably like 3-5 times each). One time, the prompt stopped and I was able to close normally. Other times I got tired and just closed the window.

    The only thing I can really figure is that the backend OneDrive issue is slowly being fixed on a gradual rollout.

    My Version of Office is at 1707 Build 8326.2076

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  3. Anonymous
    2017-08-24T15:44:52+00:00

    Same problem here in Win10 Pro. Tried reinstalling O365 and deleting credentials, but no luck.

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  4. Anonymous
    2017-08-24T15:12:43+00:00

    Same problem.

    Only started in the last week or so for me.

    Office 2016, W10 Pro

    Auto-updates ON

    Any response from MS yet?

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  5. Anonymous
    2017-08-24T04:35:25+00:00

    Having the same problem, not only in Word, but also in Excel and PowerPoint files of which stored in OneDrive. Even with the latest Insider build upgraded (1709, 8509.2001), the issue still existed.

    Windows 10 build 1703.16251 fresh install, then O365 installed. This issue occurred in O365 slow and fast ring.

    Today, it happens again.

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