Hello, As you can read in the title: some of the images in my onenote sections are gone. I tried: deleting the cache folder: didn't work updating: didn't work making a new noteblock and copying/replacing my notes to the new noteblock: didn't work opening the notebook online: didn't work, also doesn't show the images I have an exam coming up and I really can't have this problem right now. Please help.

brothertee Hannes Grebin PeterGMcDermott Just some quick notes on your comments: 1. I can't speak for how recent this particular issue may be occurring for any one person but there are similar (red x) complaints dating back quite a few years. I myself have noted it for several years using mulitple PCs and browsers. 2. I am using Chrome (latest version) and the latest version of the OneNote web clipper but the problem persists so it doesn't appear that any recent update has solved the issue. Perhaps Peter will provide a link to the thread he mentioned so that we can get particulars about the update. Just to test things out I clipped the following page and the "red x" problem still occurs: https://medium.freecodecamp.org/tools-i-wish-i-had-known-about-when-i-started-coding-57849efd9248 It would be helpful if you would clip the article (using the "Article" option) and provide an update as to whether you still encounter the "red x" issue. If you do so, please note which browser you are using. Thanks, Wayne

Hi all! I posted a question about the Web Clipper app not working in another thread. If that's what you're writing about, a fix was just released that should now improve images that appear when using the "article" clipping feature. Good luck!

Just download the latest version of your browser . Found that Safari old version would not support that but Chrome. Keep in mind Evernote web app won't support pasting at all.

Hello everyone, I have the exact same issue. Having read the entire thread, it's unbelievable that MS didn't fix this yet. Just to add that it has to be something new (either from MS or website tech) because clippings from the same websites in the past worked well, whereas now pics don't appear. What a shame to have such a brilliant tool and not being able to use it fully. TK

Same here webapp would not accept pasting screenshot images in Safari. -Red circle and white cross. only uploading images would work which is toooooo tedious. Does your staff fix this? would be so important in my workflow. Would be forced to switch to some other app soon.

Onenote: images are replaced with a red X

Anonymous

Hello,

As you can read in the title: some of the images in my onenote sections are gone.

I tried:

deleting the cache folder: didn't work
updating: didn't work
making a new noteblock and copying/replacing my notes to the new noteblock: didn't work
opening the notebook online: didn't work, also doesn't show the images

I have an exam coming up and I really can't have this problem right now. Please help.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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49 answers

Anonymous

2018-10-05T19:22:59+00:00

brothertee

Hannes Grebin

PeterGMcDermott

Just some quick notes on your comments:

1. I can't speak for how recent this particular issue may be occurring for any one person but there are similar (red x) complaints dating back quite a few years. I myself have noted it for several years using mulitple PCs and browsers.

2. I am using Chrome (latest version) and the latest version of the OneNote web clipper but the problem persists so it doesn't appear that any recent update has solved the issue. Perhaps Peter will provide a link to the thread he mentioned so that we can get particulars about the update.

Just to test things out I clipped the following page and the "red x" problem still occurs:

https://medium.freecodecamp.org/tools-i-wish-i-had-known-about-when-i-started-coding-57849efd9248

It would be helpful if you would clip the article (using the "Article" option) and provide an update as to whether you still encounter the "red x" issue. If you do so, please note which browser you are using.

Thanks,

Wayne
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Anonymous

2018-10-05T15:55:42+00:00

Hi all! I posted a question about the Web Clipper app not working in another thread. If that's what you're writing about, a fix was just released that should now improve images that appear when using the "article" clipping feature. Good luck!
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Anonymous

2018-10-05T15:52:12+00:00

Just download the latest version of your browser . Found that Safari old version would not support that but Chrome. Keep in mind Evernote web app won't support pasting at all.
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Anonymous

2018-10-05T15:06:23+00:00

Hello everyone,

I have the exact same issue.

Having read the entire thread, it's unbelievable that MS didn't fix this yet.

Just to add that it has to be something new (either from MS or website tech) because clippings from the same websites in the past worked well, whereas now pics don't appear.

What a shame to have such a brilliant tool and not being able to use it fully.

TK
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Anonymous

2018-09-25T16:01:16+00:00

Same here webapp would not accept pasting screenshot images in Safari. -Red circle and white cross. only uploading images would work which is toooooo tedious. Does your staff fix this? would be so important in my workflow. Would be forced to switch to some other app soon.
Was this answer helpful?

0 comments No comments