"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

Anonymous
2017-06-23T14:12:56+00:00

I've been using Excel 2016/Office 365 and just recently, I started getting this message: "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

I'm the only one working in my file. It is stored on the OneDrive for Business, which is the company supported.

How do I keep this message from appearing?  Or WHY is this message appearing?  

I saw a similar post for Excel 2013, but no help was actually given.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2017-07-27T01:51:59+00:00

Hi All,

We've contacted the related team and would like to share the latest updates here:

For Consumer products (e.g. Home,Personal,University), the issue should has been fixed in Office version 8229.2103.

For Enterprise products (e.g. Business Premium, Enterprise), the issue will be fixed very soon in few days, the expected Office version number is 8201.2140.

Thanks,

Jim

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  1. Anonymous
    2017-06-27T21:51:48+00:00

    Hi Miguel,

    Does the other computer have the same Office and OneDrive version?

    Please also provide us with the screenshot of the prompt.

    @Tim,

    I can't find the version you provided in the version and build numbers of update channel releases. Can you please provide us with a screenshot of your Office's Product Information under File > Account?

    Please also provide us with a screenshot of the prompt.

    I will also send you a private message to collect your tenant information. You can access it here.

    Regards,

    Sheen

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  2. Anonymous
    2017-06-27T22:24:04+00:00

    Ran this is happening on onedrive personal not onedrive for business

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  3. Anonymous
    2017-06-27T22:30:29+00:00

    Hello,

    Here is the Product info:

    I asked my IT department and they said we use OneDrive, not OneDrive for Business.

    This is an Office 365 account.

    Thanks,

    Emilie

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  4. Anonymous
    2017-06-28T04:47:47+00:00

    Hi All,

    Please respond to our PM when you have time.

    I'd like to confirm you are using OneDrive client (e.g. ver 17.3.6917.0607) to sync either your Office 365 account or microsoft account (personal) and this all happens locally when you save an excel file in the local synced folder, not cloud OneDrive/OneDrive for Business/Excel Online. If not please correct me and share more details.

    Thanks,

    Jim

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