"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

Anonymous
2017-06-23T14:12:56+00:00

I've been using Excel 2016/Office 365 and just recently, I started getting this message: "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

I'm the only one working in my file. It is stored on the OneDrive for Business, which is the company supported.

How do I keep this message from appearing?  Or WHY is this message appearing?  

I saw a similar post for Excel 2013, but no help was actually given.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2017-07-27T01:51:59+00:00

Hi All,

We've contacted the related team and would like to share the latest updates here:

For Consumer products (e.g. Home,Personal,University), the issue should has been fixed in Office version 8229.2103.

For Enterprise products (e.g. Business Premium, Enterprise), the issue will be fixed very soon in few days, the expected Office version number is 8201.2140.

Thanks,

Jim

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  1. Anonymous
    2017-07-07T18:16:10+00:00

    I am having this problem as well. How do I obtain the Patches?

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  2. Anonymous
    2017-07-10T13:23:01+00:00

    Same issue here. Using OneDrive for Business 17.3.6917.0607.  I found that the issue goes away when completely shutting down OneDrive. Upon rebooting, if OneDrive is running, the issue will return after the initial save. I have a ticket in with my IT department, but these were our findings.

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  3. Anonymous
    2017-07-11T13:03:48+00:00

    Hi PKFURTADO,

    Thanks for your updates.

    Please refer to Sky's post : Patch OneDrive for Business beyond 17.3.6935.0609.Typically the next patch level is 17.3.6936.0614.  (For the version details, see New OneDrive sync client release notes).

    If it is released, you can download it in the Download section in this article(New OneDrive sync client release notes).

    Regards,

    Felix

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  4. Anonymous
    2017-07-11T13:15:46+00:00

    Thanks for the information, Sky.

    Not wishing to appear dim, but if I am not on the "Insider track" (or I don't know if I am), how do I access these updates?  I followed the link to ODB release notes, but the only download there says it is for the "fully released" version. 

    J

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