"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

Anonymous
2017-06-23T14:12:56+00:00

I've been using Excel 2016/Office 365 and just recently, I started getting this message: "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

I'm the only one working in my file. It is stored on the OneDrive for Business, which is the company supported.

How do I keep this message from appearing?  Or WHY is this message appearing?  

I saw a similar post for Excel 2013, but no help was actually given.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2017-07-27T01:51:59+00:00

Hi All,

We've contacted the related team and would like to share the latest updates here:

For Consumer products (e.g. Home,Personal,University), the issue should has been fixed in Office version 8229.2103.

For Enterprise products (e.g. Business Premium, Enterprise), the issue will be fixed very soon in few days, the expected Office version number is 8201.2140.

Thanks,

Jim

Was this answer helpful?

0 comments No comments

133 additional answers

Sort by: Oldest
  1. Anonymous
    2017-06-28T21:23:55+00:00

    Hi,

    As per my update, the problem re-occurs again and there are no more pending files. A restart of the computer didn't help.

    Thanks Microsoft for interest on following this problem.

    Cheers,

     Miguel Anjo

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2017-06-28T21:41:34+00:00

    Ran

    I have tried this and it did not resolve the issue

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2017-06-28T21:55:38+00:00

    @All,

    Please first refer to Hflores_77's reply on this thread and try to see if it works:

    Excel 2016 Save Issues.

    If it doesn't, for those who haven't, please confirm that the version of your OneDrive client is (6917.0607) and this all happens locally when you save an excel file in the local synced folder, not cloud OneDrive/OneDrive for Business/Excel Online

    You can check via the application's Settings > About page.

    Hi Brian,

    I have sent you the private message. You can check it here.

    @Miguel,

    Thanks, We received the info you provided in the private message.

    @Tim,

    We received the info you provided in the private message, thank you.

    Can you confirm for us your OneDrive client version as well?

    @Pascale,

    Please also confirm your OneDrive client version.

    @Michael,

    Thanks for all the info, please try Flores's solution on this thread and see if it works for you:

    Excel 2016 Save Issues.

    Regards,

    Sheen

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-06-29T14:09:57+00:00

    Hey,

    Changing the QFE reg key to 2 didn't work, but 1 (ignore timestamp) did work.

    Not ideal for long term but it's a workaround. 

    Only affects Excel which is weird. Tried same thing with other file types and can't repeat the issue.

    thanks

    Was this answer helpful?

    0 comments No comments