"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

Hi Celena,

Based on your description, you received an error message said "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

You can try adding your OneDrive sync folder to the exclusion list of being scanned of your antivirus software to see whether you will still receive this error message.

Regards,

Tisky

This did not resolve my issue, please provide a fix as it just recently started occurring

Hi Celena & BrianDelaney710,

Please try the following steps and check whether the problem still persists.

1. Click Start, click Run, type regedit, and then press ENTER.
2. Locate and then click the following key:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Excel\Options

3. On the Edit menu, point to New, and then click DWORD Value.
4. Type QFE_Saskatchewan for the name, and then press ENTER.
5. Right-click the QFE_Saskatchewan entry, and then click Modify.
6. In the Value box, type 2. When you type this value, Excel will always flush the file cache before the program obtains the time stamp. (This should resolve the problem most of the time.) Or, type 1 to have Excel disable the time stamp check and suppress the dialog in every case.

Note: We do not recommend disabling the time stamp check.

7. Click OK to save the setting.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Edit at your own risk.

If the problem still persists, we’d like to confirm the following information:

1. Would you please provide the steps of how you encounter the problem? And the screenshot of the error message.
2. Please check your Excel version in File > Account and send the screenshot as below to us for us to better help you.

Regards,

Tisky

I tried the add a screenshot but none of the formats were accepted in this message (I tried Word and PDF).

Since the last update I keep getting the message below every time I try to save an Excel file.

I tried the flush the file cache  solution but problem persists.

Please advise.

Thanks

"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."