"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

Anonymous
2017-06-23T14:12:56+00:00

I've been using Excel 2016/Office 365 and just recently, I started getting this message: "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

I'm the only one working in my file. It is stored on the OneDrive for Business, which is the company supported.

How do I keep this message from appearing?  Or WHY is this message appearing?  

I saw a similar post for Excel 2013, but no help was actually given.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2017-07-27T01:51:59+00:00

Hi All,

We've contacted the related team and would like to share the latest updates here:

For Consumer products (e.g. Home,Personal,University), the issue should has been fixed in Office version 8229.2103.

For Enterprise products (e.g. Business Premium, Enterprise), the issue will be fixed very soon in few days, the expected Office version number is 8201.2140.

Thanks,

Jim

Was this answer helpful?

0 comments

133 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-06-25T15:24:02+00:00

    Hi Brian,

    Thanks for your time.

    About uploading screenshot, please follow the steps:

    1. Click the Picture icon as below:

    1. Navigate to the picture, select upload.

    About the crash issue, in order to keep each thread dedicated to one issue, we suggest you post a new thread in our forum. After that, our engineers will effectively provide help for you. Also, this can benefit other community members and help them quickly find helpful reference.

    Thanks for your updates.

    Qing

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-06-25T15:16:22+00:00

    Hi Pascale007,

    Thanks for your report.

    I need to confirm if you have tried Tisky's suggestion.

    If not, please the steps.

    If the issue still exists, please provide the information which was collected by Tisky.

    Besides, if you want to upload screenshot, please follow the steps:

    1. Click the Picture icon as below:

    1. Navigate to the picture, select upload.

    Thanks,

    Qing

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-06-25T12:22:24+00:00

    That happened to me once as well! Very annoying...

    Many people must be experiencing this problem though. Wonder when they will fix it.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-06-25T12:12:32+00:00

    It also is doing the following which is related to this issue which I have never seen before the last update...

    When I try to save a document with some data on it, excel puts it self in "not responding" state, crashes, deletes my original file and creates a temp file in the same directory. I can not seem to autorecover it from excel, it tells me that the file is no longer located in the same directory or has been deleted. I didn't move it, and If I try to find it with explorer search, of course, it does not find it.

    Yhis has all started in the last few days since the last update

    Was this answer helpful?

    0 comments