"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

Anonymous
2017-06-23T14:12:56+00:00

I've been using Excel 2016/Office 365 and just recently, I started getting this message: "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

I'm the only one working in my file. It is stored on the OneDrive for Business, which is the company supported.

How do I keep this message from appearing?  Or WHY is this message appearing?  

I saw a similar post for Excel 2013, but no help was actually given.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2017-07-27T01:51:59+00:00

Hi All,

We've contacted the related team and would like to share the latest updates here:

For Consumer products (e.g. Home,Personal,University), the issue should has been fixed in Office version 8229.2103.

For Enterprise products (e.g. Business Premium, Enterprise), the issue will be fixed very soon in few days, the expected Office version number is 8201.2140.

Thanks,

Jim

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  1. Anonymous
    2017-06-26T09:14:34+00:00

    Thanks for the response.

    1. I get this message  when I try to save an Excel sheet in OneDrive by clicking on the “save” icon (above the “File” command).
    2. I usually open my files via Quick Access. However, I just now tried to open and save a file directly from my OneDrive and the same thing happened.
    3. Strangely enough, it tends to happen only after I save a file for the second time. I mean, when I save it the first time everything works fine, I then continue working and when I save my new input, I get this message. Anytime, I save the file after that, I keep getting that message.
    4. It happens to all my Excel files but not to any other type of files.
    5. Unfortunately, I can't upload screenshots anymore either. I keep getting this message: Invalid file type. Please select another.  I've tried to upload a Word document and a PDF, neither works.
    6. The message I get when failing to save is: "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."
    7. The Microsoft Office 365 I have, is Version 1705 (Build 8201.2102 Click-to-Run)

    Hope this helps to solve the problem.

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  2. Anonymous
    2017-06-26T07:25:34+00:00

    Hi Pascale,

    Please provide the information above when you are free.

    Regards,

    Yoga

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  3. Anonymous
    2017-06-25T21:57:10+00:00

    Hi Pascale,

    Thanks for the update.

    In that case, can you provide us with the information below:

    1. Would you please provide the steps of how you encounter the problem? We would like some detailed steps on this. For example, where is the location of the file? How did  you open the file? Does it happen to all files? This would help us narrow down the issue.
    2. A screenshot of the error message.
    3. A screenshot of your Excel version under File > Account.

    Regards,

    Sheen

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  4. Anonymous
    2017-06-25T16:21:21+00:00

    Hi Qing,

    I had indeed tried Tisky's suggestion and it didn't work. 

    I had also tried to upload the screenshot the way you recommend and that didn't work either.

    Thanks,

    Pascale

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