"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

Anonymous

I've been using Excel 2016/Office 365 and just recently, I started getting this message: "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

I'm the only one working in my file. It is stored on the OneDrive for Business, which is the company supported.

How do I keep this message from appearing? Or WHY is this message appearing?

I saw a similar post for Excel 2013, but no help was actually given.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Hi All,

We've contacted the related team and would like to share the latest updates here:

For Consumer products (e.g. Home,Personal,University), the issue should has been fixed in Office version 8229.2103.

For Enterprise products (e.g. Business Premium, Enterprise), the issue will be fixed ~~very soon~~ in few days, the expected Office version number is 8201.2140.

Thanks,

Jim

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133 additional answers

Anonymous

2017-09-14T12:17:28+00:00

My take on this is Microsoft does not care. It has been ongoing in our organization for months and I've had months of lies, promises and supposed fixes and to no avail it continues. I've been told on several occasions from support engineers the issue is on the back-end and it will be resolved. So far...nothing...

Did you get in touch with MS support directly? I'm thinking about doing that, but I'm afraid of wasting my time and getting no solution.
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Anonymous

2017-09-14T12:14:09+00:00

My take on this is Microsoft does not care. It has been ongoing in our organization for months and I've had months of lies, promises and supposed fixes and to no avail it continues. I've been told on several occasions from support engineers the issue is on the back-end and it will be resolved. So far...nothing...
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Anonymous

2017-09-14T12:10:59+00:00

Is there any update on this issue? I'm facing the exact same problem and can't figure out a solution.
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Anonymous

2017-09-10T09:08:59+00:00

Hi G-ETS,

Since the environment is not the same, I would suggest you post a new thread, so we can focus on your specific situation.

Besides, Support for 2013 versions of Office 365 ProPlus ends February 28, 2017, you may let your end user upgrade to Office 2016 to see if the issue can be fixed.

Regards,

Sky
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