"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

Anonymous
2017-06-23T14:12:56+00:00

I've been using Excel 2016/Office 365 and just recently, I started getting this message: "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

I'm the only one working in my file. It is stored on the OneDrive for Business, which is the company supported.

How do I keep this message from appearing?  Or WHY is this message appearing?  

I saw a similar post for Excel 2013, but no help was actually given.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2017-07-27T01:51:59+00:00

Hi All,

We've contacted the related team and would like to share the latest updates here:

For Consumer products (e.g. Home,Personal,University), the issue should has been fixed in Office version 8229.2103.

For Enterprise products (e.g. Business Premium, Enterprise), the issue will be fixed very soon in few days, the expected Office version number is 8201.2140.

Thanks,

Jim

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  1. Anonymous
    2017-07-20T14:00:37+00:00

    Hi Katiaestelle 

    From my own experience and the reports of others, I don't think Sky's suggestions have solved the problem, so I wouldn't bother. 

    • As far as I know,  the latest status is that we are waiting for them to develop a fix.

    If you cannot tolerate the messages, you can go into OneDrive, Settings* and disable "Use Office 2016 to sync office files that I open".  (However you then lose that collaborative functionality that was presented as a main reason to upgrade to office 2016.)

    John

    * right-click the little cloud icon in your System Tray

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  2. Anonymous
    2017-07-20T13:46:14+00:00

    Could you please explain how to proceed step by step, because it's not understandable to people that are just basic users.

    Thanks

    Katiaestelle

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  3. Anonymous
    2017-07-20T04:22:33+00:00

    Hi Mcrow14,

    Thanks for your feedback, we'll check and report this problem.

    Best Regards,

    Jim

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  4. Anonymous
    2017-07-19T17:31:44+00:00

    Both my versions of Excel and OneDrive sync client are patched and I am seeing this error. 

    OneDrive: Build 17.3.6944.0627

    Office 2016: Build 16.0.8229.2086

    I have Insider Track OneDrive install. Issue started recently. Look like the bug still exists in latest build.

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