"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

Anonymous
2017-06-23T14:12:56+00:00

I've been using Excel 2016/Office 365 and just recently, I started getting this message: "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

I'm the only one working in my file. It is stored on the OneDrive for Business, which is the company supported.

How do I keep this message from appearing?  Or WHY is this message appearing?  

I saw a similar post for Excel 2013, but no help was actually given.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2017-07-27T01:51:59+00:00

Hi All,

We've contacted the related team and would like to share the latest updates here:

For Consumer products (e.g. Home,Personal,University), the issue should has been fixed in Office version 8229.2103.

For Enterprise products (e.g. Business Premium, Enterprise), the issue will be fixed very soon in few days, the expected Office version number is 8201.2140.

Thanks,

Jim

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  1. Anonymous
    2017-07-01T15:21:57+00:00

    Hi Jj9ray,

    Thanks for your feedback.

    Regarding the issue, you may try the workaround in the thread and check the result.

    In addition, we have engaged the relevant team to further investigate the issue.

    And we will update here once there is any progress.

    Regards,

    Tina

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  2. Anonymous
    2017-07-01T07:07:56+00:00

    You can try adding your OneDrive sync folder to the exclusion list of being scanned of your antivirus software to see whether you will still receive this error message.

    It would help if you gave an instruction where to find the ODB sync folder.

    Also it would help if you could reassure users why it is OK to exclude this folder from the AV scanning. (In the past I have found MS tech advice completely naive about consequences of their suggestions.) 

    Last point - my McAfee virus program does not allow selecting a whole folder anyway. Do we seriously have to select every file we might want to edit?

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  3. Anonymous
    2017-06-30T15:22:38+00:00

    Yeah - I think the bug has something to do with Excel and it checking this timestamp - thats why setting it to 2 would have no effect for you but 1 would.

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  4. Anonymous
    2017-06-30T15:18:24+00:00

    I didn't try 1 (only 2), because I also collaborate with other people on OneDrive regularly and don't want any data loss because of ignored timestamps.

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